docs: Enhance Getting Help page with team support messaging#307
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docs: Enhance Getting Help page with team support messaging#307promptless[bot] wants to merge 4 commits intomainfrom
promptless[bot] wants to merge 4 commits intomainfrom
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promptless
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requested review from
adit-chandra,
frances720,
mattlink and
prithvi2206
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| ### Contact Us | ||
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Request from prithvi to delete Discord as a support option
Source: https://Promptless.slack.com/archives/C08RZNK94GN/p1773601997699169
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| Have questions or need assistance? We're here to help. | ||
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| Our team actively wants to help you get the most out of Promptless. Whether you're troubleshooting an issue, fine-tuning your setup, or just have a question, don't hesitate to reach out. We can help with: |
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Prithvi requested adding messaging about the team being available to help with various issues including processed events, setup configuration, agent steering, and general questions.
Source: https://Promptless.slack.com/archives/C08RZNK94GN/p1773642506071609
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The latest updates on your projects. Learn more about Vercel for GitHub.
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Updated the Getting Help page to use more natural, conversational language based on user feedback that the previous version sounded AI-generated.
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@Promptless can you undo that support messaging revision you just pushed up? I don't think it improved things much |
This reverts commit 26c3ead.
Adds concrete examples (code PR, Slack message) to clarify what kinds of events users can reach out about.
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Updates the Getting Help page to remove Discord as a support option and add friendly messaging about the Promptless team's availability to help customers.
Changes:
The tone is friendly and welcoming, encouraging customers to reach out for any reason.