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[FIX] mail: move subdomain DNS setup from website to inbound mail doc - #19220

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[FIX] mail: move subdomain DNS setup from website to inbound mail doc#19220
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@fw-bot fw-bot commented Jul 31, 2026

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The inbound mail documentation referred to the subdomain-based method
as "MX record", which was too narrow and confusing. Both CNAME and MX
records are valid options, but CNAME is simpler to set up as it inherits
SPF and other DNS records from the target domain, avoiding extra
configuration for outbound mail authentication.

The setup instructions were also scattered across the website/domain_names
documentation, which is not where users configuring inbound mail would
naturally look.

In email_servers_inbound.rst, the section is renamed to "DNS records"
and consolidated with step-by-step instructions for both Odoo Online
and Odoo.sh, recommending CNAME while keeping MX as a noted alternative.
All cross-references in email_communication.rst, email_servers_outbound.rst,
and domain_names.rst are updated accordingly.

task-6191004

Forward-Port-Of: #18187

@robodoo

robodoo commented Jul 31, 2026

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fw-bot commented Jul 31, 2026

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@jupe-odoo cherrypicking of pull request #18187 failed.

stdout:

Auto-merging content/applications/general/email_communication/email_servers_inbound.rst
Auto-merging content/applications/general/email_communication/email_servers_outbound.rst
Auto-merging content/applications/websites/website/configuration/domain_names.rst
CONFLICT (content): Merge conflict in content/applications/websites/website/configuration/domain_names.rst

Either perform the forward-port manually (and push to this branch, proceeding as usual) or close this PR (maybe?).

:shipit: you can use git-fw to re-do the forward-port for you locally.

⚠️ after resolving this conflict, you will need to merge it via @robodoo.

More info at https://github.com/odoo/odoo/wiki/Mergebot#forward-port

The inbound mail documentation referred to the subdomain-based method
as "MX record", which was too narrow and confusing. Both CNAME and MX
records are valid options, but CNAME is simpler to set up as it inherits
SPF and other DNS records from the target domain, avoiding extra
configuration for outbound mail authentication.

The setup instructions were also scattered across the website/domain_names
documentation, which is not where users configuring inbound mail would
naturally look.

In email_servers_inbound.rst, the section is renamed to "DNS records"
and consolidated with step-by-step instructions for both Odoo Online
and Odoo.sh, recommending CNAME while keeping MX as a noted alternative.
All cross-references in email_communication.rst, email_servers_outbound.rst,
and domain_names.rst are updated accordingly.

task-6191004

X-original-commit: 0ae232b
@jupe-odoo
jupe-odoo force-pushed the 19.0-17.0-update-subdomain-mailing-jupe-552278-fw branch from 5d3aee3 to 1fb2c91 Compare August 3, 2026 07:11
@C3POdoo
C3POdoo requested review from a team August 3, 2026 07:14
@jupe-odoo

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Hello @mcsi-odoo, there was a minor conflict between two sentences, which I’ve corrected. I’ll need your R+ to proceed with the port forwarding. Thanks!

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3 participants