[ADD] AI: Ask AI

content/applications/productivity/ai.rst

@@ -1,8 +1,89 @@
+:show-content:
+:hide-toc:
+
 ==
 AI
 ==
 
+.. |AI| replace:: :abbr:`AI (artificial intelligence)`
+
+Artificial intelligence (AI) in Odoo enhances productivity across all apps by providing intelligent,
+context-aware assistance. It helps users work faster, make better decisions, and automate routine
+tasks, all while staying within the familiar Odoo interface.
+
+Ask AI
+======
+
+The :guilabel:`Ask AI` feature allows users to receive assistance anywhere in an Odoo database. It
+understands natural language and can answer questions, open views, and improve content.
+
+To enter a prompt from anywhere in the database, enter :kbd:`Ctrl` + :kbd:`k` to open the command
+palette. From here, type in a prompt, then click the |AI| icon or hit enter. This opens a
+conversation window with the *Ask AI* agent.
+
+.. image:: ai/command-palatte.png
+   :alt: An open command palatte with a prompt.
+
+.. important::
+   The *Ask AI* agent is instructed not to display an error to a user. If it is unable to complete
+   the requested query, it responds that it is unable to complete the request at that time.
+
+After the agent has responded, hover over the response to do one of the following:
+
+ - :guilabel:`Send as Message`: opens an email pop-up with the contents of the response in the body
+   of the message. The message can be edited before it is sent.
+ - :guilabel:`Log as Note`: opens a chatter pop-up with the contents of the response. The note can
+   be edited before it is logged as a note.
+ - :icon:`fa-copy` :guilabel:`(Copy)`: copies the contents of the response to the clipboard.
+
+ .. image:: ai/response-options.png
+    :alt: A response from an agent with the send, log, and copy options visible.
+
+.. note::
+   These options are pre-configured *Default Prompts*. The default prompts can be edited, and new
+   prompts can be added through the **AI** application.
+
+.. tip::
+   To open the conversation with the agent in the **Discuss** app, click on the header of the
+   conversation window, then click :icon:`fa-expand` :guilabel:`Open in Discuss`.
+
+   .. image:: ai/open-in-discuss.png
+      :alt: The header of a conversation window with the open in discuss option visible.
+
+AI button
+---------
+
+In addition to the command palette, the |AI| button can be utilized to open a conversation with the
+*Ask AI* agent as well. The |AI| button is located in the top-right corner of the screen and is
+available throughout the database regardless of what app the user is currently using.
+
+After clicking the |AI| button, a conversation window opens with the *Ask AI* agent. Either type a
+request in the message field or click one of the preconfigured message prompts.
+
+.. figure:: ai/ai-button.png
+   :alt: The AI button opens a window that includes suggested conversation prompts.
+
+   The AI button opens a window that includes suggested conversation prompts. The prompts vary based
+   on where in the database the button was clicked.
+
+Common requests
+===============
+
+Below are some common requests that the *Ask AI* agent can assist with:
+
+- Translation: *Translate the most recent chatter message*
+- Summarize: *Summarize this chatter thread*
+- Text generation: *Generate a follow-up message*
+- Improve: *Improve this message draft*
+- Suggest: *Suggest next steps for the sales rep/support agent*
+
+.. important::
+   The standard *Ask AI* agent **cannot** make changes to the database. As such, it can open views
+   and display reports, but it cannot create leads or alter data. For more information on
+   customizing agents to complete tasks, see :ref:`Topics <ai/topics>`.
+
 .. toctree::
+   :titlesonly:
 
    ai/agents
    ai/fields