Our mission is to help people and businesses communicate better and fully express themselves. We believe communication and helping others are just as important as creating a great product. While developing our company, we’ve learned a lot about growing products and gained plenty of precious experience in building great relationships with customers. More than 36,000 companies in over 150 countries have trusted us.

We aim at sharing our knowledge, bringing a personal touch to online communication, and remaining passionate about what we do!

Having good relations with customers is crucial for us. That’s why you can easily describe our products as tools used to communicate between your business and your customers:

• Text an AI customer service platform that combines live chat, helpdesk ticketing, AI agents and automation tools.

• LiveChat is an application that enables the visitors on your site to chat live with your customer support and solve their problems in a second.

• ChatBot is an all-in-one platform for building and launching conversational chatbots without coding.

• HelpDesk is a simple ticketing system that allows you to manage all your customer messages in one place.

• KnowledgeBase is software for lightning-fast customer support and effortless self-service.

• OpenWidget is a free website widget for customizing and enhancing websites.

We're constantly developing our products to present our customers with more ways to customize LiveChat and integrate with it:

• You can integrate and play with our APIs.

• You can build LiveChat applications.

• You can build your own chat widget.

Text MCP server - The Text Model Context Protocol (MCP) server enables AI assistants to interact with Text features and data directly. This integration allows AI agents to perform real-time customer support operations and automate workflows without manual intervention.

Good communication without barriers is crucial. We want to share our knowledge and experience, and at the same time, help people and companies not only to grow, but also communicate through the various channels and services we offer. Join our Discord, where you can learn, ask, get inspired, and meet other developers.

Take a look at our LiveChat documentation to read more about the LiveChat Platform. If you would like to help us to improve it, feel free to follow the guidelines.

In case of any questions, contact us at developers@text.com.