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Update telemetry and compliance URL defaults to telemetry.directus.com and add upgrade warning #849

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Update telemetry and compliance URL defaults to telemetry.directus.com and add upgrade warning #849

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8250d13
update urls in docs. Add callout for v12.5 and below
alexvdvalk Oct 20, 2026
0617a19
Revert "update urls in docs. Add callout for v12.5 and below"
alexvdvalk Oct 20, 2026
973540f
fix autoformat issue
alexvdvalk Oct 20, 2026
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2 changes: 1 addition & 1 deletion content/configuration/1.general.md
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Expand Up @@ -81,7 +81,7 @@ To more accurately gauge the frequency of installation, version fragmentation, a
| Variable | Description | Default Value |
| ------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ------------------------------- |
| `TELEMETRY` | Allow Directus to collect usage data about your environment. Whether it can be disabled depends on your license. See [Telemetry](/licensing/telemetry) for more information. | `true` |
| `TELEMETRY_URL` | URL that the usage report is submitted to. | `https://telemetry.directus.io` |
| `TELEMETRY_URL` | URL that the usage report is submitted to. | `https://telemetry.directus.com` |
| `TELEMETRY_AUTHORIZATION` | Optional authorization header value. | |

::callout{icon="i-lucide-book-open" color="primary" to="/licensing/telemetry"}
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8 changes: 6 additions & 2 deletions content/licensing/2.telemetry.md
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Expand Up @@ -82,7 +82,11 @@ The report is intentionally limited to the fields listed above. It does not incl

Directus generates a report shortly after startup, following a random delay of up to 30 minutes, and then sends one every 6 hours.

Reports are sent to the URL defined by the `TELEMETRY_URL` variable, which defaults to `https://telemetry.directus.io`.
Reports are sent to the URL defined by the `TELEMETRY_URL` variable, which defaults to `https://telemetry.directus.com`.

::callout{icon="i-lucide-info"}
Directus 12.5.0 and below send telemetry to `https://telemetry.directus.io`. Make sure to update your firewall when upgrading your project.
::

## Disabling Telemetry

Expand Down Expand Up @@ -121,7 +125,7 @@ If the initial send fails, Directus retries once per day until it succeeds, then

### Where It Is Sent

The registration is sent to `https://telemetry.directus.io`.
The registration is sent to `https://telemetry.directus.com`.

### Relationship to Telemetry and Licensing

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