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Reply message to WhatsApp Status Context in Chatwoot Messages#1995

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bergpinheiro wants to merge 2 commits intodevlikeapro:corefrom
bergpinheiro:msg-reply-status
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Reply message to WhatsApp Status Context in Chatwoot Messages#1995
bergpinheiro wants to merge 2 commits intodevlikeapro:corefrom
bergpinheiro:msg-reply-status

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@bergpinheiro
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@bergpinheiro bergpinheiro commented Mar 31, 2026

When a contact replies to a status update (text, audio, image, or video), the chatwoot system receives the media indicating both the status type and the content of the reply message. (fixes #1991)

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patron:PRO

Detect WhatsApp status replies in incoming messages, append localized status context to Chatwoot content, and attach quoted status media when available while preserving current non-status behavior.
Resolve quoted status media through the session message API before attaching files so Chatwoot receives stable media URLs, with fallback to raw quoted metadata when needed.
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Include WhatsApp Status Context in Chatwoot Messages

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