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Clarify private location unavailability timing #408

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guolau merged 1 commit into from
Jun 25, 2026
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Clarify private location unavailability timing #408

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2 changes: 1 addition & 1 deletion platform/private-locations/overview.mdx
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Expand Up @@ -84,7 +84,7 @@ new ApiCheck('hello-api-1', {

## Unavailable Private Locations

If a private location has checks assigned but no Checkly agents connected for more than 20 minutes, it will be flagged as unavailable. Checkly will email account owners and admins when this happens.
If a private location has checks assigned but no Checkly agents connected in the last 10 to 20 minutes, it will be flagged as unavailable. Checkly will email account owners and admins when this happens.

While a location is unavailable, no checks will be scheduled to run on it. When a location becomes available, check scheduling and execution will resume automatically.

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