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Add GitHub issue template to redirect certificate addition requests #399

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Add GitHub issue template to redirect certificate addition requests #399

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19 changes: 19 additions & 0 deletions .github/ISSUE_TEMPLATE/certificate_issue.md
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---
name: Bug Report or Feature Request
about: Report a bug or suggest a feature for certifi
title: ''
labels: ''
assignees: ''
---

**Important:** Certifi is a repackaging of the [Mozilla CA Certificate Program](https://wiki.mozilla.org/CA) root certificates. It does not add, remove, or modify certificates. If you are looking to:

- **Add a custom or organizational certificate**: See the [Requests documentation on SSL certificates](https://requests.readthedocs.io/en/latest/user/advanced/#ssl-cert-verification) or set the `REQUESTS_CA_BUNDLE` environment variable to point to your custom bundle.
- **Fix a missing intermediate certificate error**: This is typically a server-side configuration issue. See [this StackOverflow answer](https://stackoverflow.com/a/66111417) for guidance.
- **Add a certificate to the Mozilla bundle**: File a bug with [Mozilla's CA Certificate Program](https://bugzilla.mozilla.org/enter_bug.cgi?product=CA%20Certificates&component=CA%20Certificate%20Root%20Program).
- **Report a missing/revoked root certificate**: File a bug with [Mozilla](https://bugzilla.mozilla.org/enter_bug.cgi?product=CA%20Certificates&component=CA%20Certificate%20Root%20Program) since certifi tracks their bundle.

---

**Description**
<!-- A clear description of your bug report or feature request. -->
8 changes: 8 additions & 0 deletions .github/ISSUE_TEMPLATE/config.yml
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blank_issues_enabled: false
contact_links:
- name: Add or remove a certificate
url: https://github.com/certifi/python-certifi#additionremoval-of-certificates
about: Certifi tracks Mozilla's bundle and does not modify it. See the README for guidance.
- name: Report a certificate to Mozilla
url: https://bugzilla.mozilla.org/enter_bug.cgi?product=CA%20Certificates&component=CA%20Certificate%20Root%20Program
about: If a root certificate should be added or removed, report it directly to Mozilla's CA Certificate Program.
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