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docs: Salesforce account matching and conferencing fallback updates #88

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9 changes: 5 additions & 4 deletions apps-and-integrations/salesforce.mdx
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Expand Up @@ -120,10 +120,11 @@ When this option is enabled, we set the specific checkbox field to true when an
## Appendix

#### Determining if an attendee belongs under an account
We determine if an attendee belongs under an account in the following order
- If there is a contact that matches the attendee's email that belongs to an account
- If there is an account where the `Website` field matches the email domain of the attendee
- If there are multiple contacts that share the same email domain of the attendee, determine which account the majority of the contacts belong to
We determine if an attendee belongs under an account in the following order:
1. If there is a contact that matches the attendee's email that belongs to an account
2. If there is an account where the `Website` field exactly matches the email domain of the attendee
3. If there is an account where the `Website` field matches the email domain after normalization (this catches URLs with extra paths, ports, or inconsistent casing — for example, `https://www.Acme.com/about` is normalized to `acme.com`)
4. If there are multiple contacts that share the same email domain of the attendee, determine which account the majority of the contacts belong to

#### Mapping data from Cal.com to Salesforce
When writing to fields in Salesforce, you can pass data from different sources in Cal.com
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6 changes: 5 additions & 1 deletion event-types/location-of-event.mdx
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Expand Up @@ -13,4 +13,8 @@ Cal.com offers a wide variety of supported locations for your event types. As of

[![](https://downloads.intercomcdn.com/i/o/1195345620/5132e3eb7715b9fa6dc7fc7b/i1600x900-hVOD3f4YnzbC_bnf3hi.png?expires=1736299800&signature=3a7f2c673478e60b1b8cd99678d49feda8df5aa0c62d1460f5e05971f24e277f&req=dSEuE8p6mIddWfMW1HO4zVCbo4OcU%2BOUpkpswk2gdiInRR348%2FK5WgLHIEtG%0AhdsrlsIwoaokvyyLnDY%3D%0A)](https://downloads.intercomcdn.com/i/o/1195345620/5132e3eb7715b9fa6dc7fc7b/i1600x900-hVOD3f4YnzbC_bnf3hi.png?expires=1736299800&signature=3a7f2c673478e60b1b8cd99678d49feda8df5aa0c62d1460f5e05971f24e277f&req=dSEuE8p6mIddWfMW1HO4zVCbo4OcU%2BOUpkpswk2gdiInRR348%2FK5WgLHIEtG%0AhdsrlsIwoaokvyyLnDY%3D%0A)

Each event type can have multiple locations, and you can decide which of those (if any) should be visible before the booking is confirmed. If they are hidden at the time of booking, the attendees will only get the location details after the booking confirmation.
Each event type can have multiple locations, and you can decide which of those (if any) should be visible before the booking is confirmed. If they are hidden at the time of booking, the attendees will only get the location details after the booking confirmation.

<Note>
If you select Google Meet as the location but your destination calendar is not a Google Calendar, Cal.com automatically falls back to Cal Video for the meeting link. This applies to new bookings, rescheduled bookings, and location updates to ensure your attendees always receive a working conferencing link.
</Note>