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Enhance ticket UX#1

Closed
SqueakyBeaver wants to merge 15 commits intoTransGG:mainfrom
SqueakyBeaver:enhancements/ticket-ux
Closed

Enhance ticket UX#1
SqueakyBeaver wants to merge 15 commits intoTransGG:mainfrom
SqueakyBeaver:enhancements/ticket-ux

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@SqueakyBeaver
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Changes

  • Allow staff members to open a ticket with a member using the /new command
  • Allow staff members to open a ticket with a topic already set
  • Make the close request message actually ping the user
  • Make claiming a ticket only remove Send Messages permission
  • Make the only staff members can claim tickets message ephemeral

Note: I know the commit history is dirty, but I am hoping the squash will help

@SqueakyBeaver SqueakyBeaver marked this pull request as draft July 6, 2024 16:12
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2 participants