🍔 SnackQ - Smart Canteen Order & Queue Management System

SnackQ is a role-based Smart Canteen Order & Queue Management System built using Python Flask and SQLite.

The application streamlines the food ordering process by allowing customers to place orders online, track queue status, and reduce waiting time. Staff members manage food orders and menu items, while administrators monitor business analytics, sales reports, customer feedback, and staff management.

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⭐ Key Highlights

• 🔐 Role-Based Authentication (Customer, Staff & Admin)
• 🍽 Online Food Ordering
• 🛒 Shopping Cart
• 📦 Queue Management System
• ⏱ Estimated Waiting Time
• 📊 Interactive Analytics Dashboard
• 📄 PDF Report Generation
• 💬 Customer Feedback System
• 📱 Responsive User Interface

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📸 Project Preview

Home Page	Customer Menu

Staff Dashboard	Admin Dashboard

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🌐 Demo

This project currently runs locally.

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✨ Features

👤 Customer

• User Registration & Login
• Secure Password Authentication
• Browse Food Menu
• Search Food Items
• Add Items to Cart
• Remove Items from Cart
• Place Food Orders
• Track Order Status
• Queue Position Tracking
• Estimated Waiting Time
• Order History
• Reorder Previous Orders
• Customer Profile Management
• Change Password
• Submit Feedback
• Edit Feedback
• View Admin Replies

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👨‍🍳 Staff

• Secure Login
• Staff Dashboard
• View Customer Orders
• Update Order Status
  • Received
  • Preparing
  • Completed
• Queue Management
• Order Time Tracking ("Time Ago")
• Menu Management
  • Add Menu Item
  • Edit Menu Item
  • Delete Menu Item
  • Toggle Stock Availability
• Profile Management
• Change Password

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👨‍💼 Admin

• Secure Login
• Admin Dashboard
• Business Statistics
• Revenue Analytics
• Interactive Charts
• Daily / Weekly / Monthly / Yearly Reports
• Manage Staff
  • Add Staff Members
  • Delete Staff Members
• Food Sales Report
• Export Delivered Orders to PDF
• View Customer Feedback
• Reply to Customer Feedback
• Delete Customer Feedback
• Profile Management
• Change Password

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📊 Admin Dashboard

The Admin Dashboard provides real-time business insights including:

• Total Orders
• Received Orders
• Preparing Orders
• Completed Orders
• Delivered Orders
• Cancelled Orders
• Total Revenue
• Total Customers
• Total Staff Members
• Daily Analytics
• Weekly Analytics
• Monthly Analytics
• Yearly Analytics
• Interactive Charts using Chart.js

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🛠 Tech Stack

Backend

• Python 3
• Flask

Frontend

• HTML5
• CSS3
• JavaScript

Database

• SQLite

Libraries

• Flask
• ReportLab
• Werkzeug
• Chart.js

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📂 Project Structure

SnackQ/
│
├── app.py
├── config.py
├── SnackQ.db
├── requirements.txt
├── README.md
│
├── static/
│   ├── css/
│   ├── images/
│   └── js/
│
├── templates/
│   ├── base.html
│   ├── home.html
│   ├── login.html
│   ├── register.html
│   ├── menu.html
│   ├── cart.html
│   ├── profile.html
│   ├── staff_dashboard.html
│   ├── staff_menu.html
│   ├── admin_dashboard.html
│   ├── sales_report.html
│   ├── feedback.html
│   ├── edit_profile.html
│   ├── change_password.html
│   └── other templates
│
└── screenshots/
    ├── 01-home.png
    ├── 02-menu.png
    ├── 03-cart.png
    ├── 04-profile.png
    ├── 05-staff-dashboard.png
    ├── 06-menu-management.png
    ├── 07-admin-dashboard.png
    ├── 08-sales-report.png
    ├── 09-feedback.png
    └── 10-pdf-report.png

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📸 Application Screenshots

🏠 Home Page

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🍽 Customer Menu

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🛒 Shopping Cart

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👤 Customer Profile

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👨‍🍳 Staff Dashboard

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🍔 Menu Management

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👨‍💼 Admin Dashboard

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📊 Food Sales Report

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💬 Feedback Management

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📄 PDF Orders Report

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🚀 Installation

1. Clone the repository

git clone https://github.com/SamhithaBhatN/SnackQ.git

2. Navigate to the project

cd SnackQ

3. Create a virtual environment

python -m venv .venv

4. Activate the virtual environment

Windows

.venv\Scripts\activate

Linux / macOS

source .venv/bin/activate

5. Install dependencies

pip install -r requirements.txt

6. Run the application

python app.py

7. Open your browser

http://127.0.0.1:5000

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🚀 Future Enhancements

• 💳 Payment Gateway Integration
• 📱 QR Code Based Ordering
• 📧 Email Notifications
• 📲 SMS Notifications
• 📱 Android/iOS Mobile Application
• 🤖 AI-Based Food Recommendations
• 📦 Inventory & Stock Management
• 🎁 Coupon & Discount System
• 📊 Excel & PDF Report Export
• 🔔 Real-Time Order Notifications

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👩‍💻 Author

Samhitha Bhat

BCA Graduate

Skills

• Python
• Flask
• SQLite
• HTML5
• CSS3
• JavaScript

GitHub

https://github.com/SamhithaBhatN

Project Repository

https://github.com/SamhithaBhatN/SnackQ

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📄 License

This project is developed for educational and portfolio purposes.