Resgrid · ucswift · Sep 21, 2026 · Sep 12, 2026 · Sep 21, 2026 · coderabbitai
diff --git a/.claude/launch.json b/.claude/launch.json
@@ -0,0 +1,11 @@
+{
+  "version": "0.0.1",
+  "configurations": [
+    {
+      "name": "docs-serve",
+      "runtimeExecutable": "npx",
+      "runtimeArgs": ["docusaurus", "serve", "--port", "3111", "--no-open"],
+      "port": 3111
+    }
+  ]
+}
diff --git a/docs/apps/dispatch.md b/docs/apps/dispatch.md
@@ -164,6 +164,10 @@ Dispatch is the reference chat client: all channels, incident channels per call,
 
 With `Records.Field.Dispatch` enabled, dispatchers can start the NERIS incident report or a run record directly from the call. See [Records](../web-app/records/overview).
 
+### Deployments and pre-plans
+
+Dispatchers see the department's **deployments** read-only (roster, window, identifiers, time-report status) so a call's crew and assignment are in view; time reports, usage and F-42 drafting are done from the Responder and Unit apps. A call's contact shows its **pre-plan** and **alert hazards** in the dispatch alert and on the Site Info tab. See [Deployment Finance](../web-app/business-ops/deployment-finance) and [Contacts](../web-app/contacts).
+
 ## Settings & Configuration
 
 | Setting | Description |

diff --git a/docs/apps/responder.md b/docs/apps/responder.md
@@ -114,6 +114,16 @@ Personal and assigned checks (start-of-shift, personal gear, station duties) run
 
 When `Records.Field.Responder` is enabled, members author Records in the field (run reports, training records, department definitions such as SAR clue reports or damage assessments) with offline drafts, attachments and sync; finalisation can be handed to the web app. See [Records](../web-app/records/overview).
 
+### Deployments
+
+With `Operations.Deployments` enabled the **Deployments** entry in the sidebar lists every deployment the member is rostered on (status, finance mode, window, incident and request numbers). Per deployment the member can:
+
+- **Time** — start the day's **daily time report** and add their own entries (*Deployment / Standby / Travel*, from–to, unpaid break, notes); the app checks for overlaps and end-before-start before **Submit report**. Approval stays on the web.
+- **Usage** — record **odometer, engine hours and fuel** readings for a unit by phase (*Mobilization, Standby, Incident, Return*); conflicting readings are marked *Needs review*.
+- **F-42** (Cal OES MARS, cost-recovery deployments) — draft the F-42 from the submitted time reports and **Validate** it against the portal rules; the handoff and every observation are web-only.
+
+Contacts attached to a call show the **pre-plan** (construction, shutoffs, water supply, access, hazards) and **site files** on the call's Site Info tab. See [Deployment Finance](../web-app/business-ops/deployment-finance), [Cal OES MARS](../web-app/business-ops/cal-oes-mars) and [Contacts](../web-app/contacts).
+
 ## Settings & Configuration
 
 | Setting | Description |

diff --git a/docs/apps/unit.md b/docs/apps/unit.md
@@ -151,6 +151,10 @@ Unit-targeted checklists (apparatus daily / weekly, SCBA, equipment checks) run
 
 With `Records.Field.Unit` enabled the crew authors **Unit activity** and run records from the app, with the unit's times prefilled from status changes. See [Records](../web-app/records/overview).
 
+### Deployments
+
+With `Operations.Deployments` enabled the hidden **Deployments** tab lists the deployments the active unit is rostered on. The crew files the **daily time report** for the whole crew (every seat plus the unit itself: *Deployment / Standby / Travel*, from–to, unpaid break), records **usage readings** (odometer, engine hours, fuel) per phase, and — on Cal OES cost-recovery deployments — drafts and validates the **F-42**. Submitted reports are approved on the web and feed [Contractor Billing](../web-app/business-ops/contractor-billing) or [Cal OES MARS](../web-app/business-ops/cal-oes-mars). See [Deployment Finance](../web-app/business-ops/deployment-finance).
+
 ### Hardware GPS trackers
 
 Vehicles with a hardware tracker report position alongside (or instead of) the app; the web administrator sets the source priority. See [Hardware GPS Tracking](../web-app/unit-tracking).

diff --git a/docs/intro.md b/docs/intro.md
@@ -49,6 +49,15 @@ Screenshots in this documentation were taken from the current web application wi
 - **Inventory** — bulk and serialized stock, lots and expiry, issuance, kits, counts, alerts, purchasing and controlled-substance witnessing. [Inventory](web-app/inventory)
 - **Resource orders and department links** — mutual aid between departments. [Resource Orders](web-app/resource-orders) · [Department Links](web-app/department-links)
 
+### Workforce and business operations
+
+- **Certifications** — a typed catalog of credentials for people and units, expiry dashboard, role requirements with warn-or-enforce, continuing-education credits and a compliance report (free). [Certifications](web-app/business-ops/certifications)
+- **Deployment finance** — rosters, daily time reports, expenses, files and manifests for strike teams, contract work and mutual aid, captured in the apps (free). [Deployment Finance](web-app/business-ops/deployment-finance)
+- **Invoicing and online payments** — billing profiles, rate cards, invoices from calls, PDFs and e-mail, payments through your own Stripe account, AR aging (Business Ops add-on). [Invoicing](web-app/business-ops/invoicing)
+- **Contractor billing** — rate schedules, contracts with compliance documents, bids that become deployments, and invoices generated from approved time reports (Business Ops add-on). [Contractor Billing](web-app/business-ops/contractor-billing)
+- **Cal OES MARS** — California mutual-aid reimbursement preparation, from F-5 and annual rates to F-42s, expense claims and invoice reconciliation (Business Ops add-on). [Cal OES MARS](web-app/business-ops/cal-oes-mars)
+- **Workforce, field costing and pay data** — protected compensation and pay facts, resource cost profiles, cost runs with margin, and the California CRD pay data report (Business Ops add-on). [Workforce](web-app/business-ops/workforce)
+
 ### Automation, security and integration
 
 - **Workflows** — event-driven automation with email, SMS, chat, webhook, API and file actions. [Workflows](web-app/workflows)
@@ -58,7 +67,7 @@ Screenshots in this documentation were taken from the current web application wi
 
 ## Who uses it
 
-Fire departments (volunteer, combination, career), EMS agencies, search and rescue teams, emergency management agencies and EOCs, incident management teams, CERT and community response programs, private security and campus security, industrial fire brigades and plant ERTs, delivery, transit and field-service operators, and the dispatch centres that serve several of them. Each has a [setup guide](setup-guides/overview).
+Fire departments (volunteer, combination, career), EMS agencies, search and rescue teams, emergency management agencies and EOCs, incident management teams, CERT and community response programs, private security and campus security, industrial fire brigades and plant ERTs, delivery, transit and field-service operators, contract service providers (wildland contractors, private fire protection, private ambulance), and the dispatch centres that serve several of them. Each has a [setup guide](setup-guides/overview).
 
 ## Contributing to the documentation
 

diff --git a/docs/reference/feature-flags.md b/docs/reference/feature-flags.md
@@ -47,15 +47,24 @@ Writes go through the feature-toggle service, so caches are invalidated and an a
 | `Records.QualityReview` | Quality review rubrics and sampling. | `Records.System` | M0186 |
 | `Records.Analytics` | Records analytics dashboards. | `Records.System` | M0187 |
 | `Security.DepartmentProtectedDataEnrollment` | Platform-wide admission gate for **new** Advanced Data Protection enrollments (operator-managed; never affects departments already enrolled). | — | M0126 |
+| `Business.Operations` | Master switch for every paid [Business Ops](../web-app/business-ops/overview) surface; the purchase itself is the Business Ops add-on. | — | M0211 (off) |
+| `Invoicing.CustomerInvoicing` | Invoicing: billing profiles, rate cards, invoices, payments, aging. Also needs the Business Operations module switch and the add-on. | `Business.Operations` | M0211 (off) |
+| `Payments.StripeConnect` | Operator-only per-region kill switch for online payment collection (on in the US cluster, off in the EU cluster at launch). Departments cannot override it. | — | M0212 (off, permanent) |
+| `Invoicing.OnlinePayments` | Customers pay invoices through the department's own Stripe account. | `Invoicing.CustomerInvoicing`, `Payments.StripeConnect` | M0212 (off) |
+| `Operations.Deployments` | Deployment Finance: deployments, rosters, daily time reports, expenses, files, external-order link. **Free** — no add-on. | — | M0219 (off) |
+| `Invoicing.ContractorBilling` | Rate schedules, contracts, bids, the deployment wizard and invoice generation from time reports. | `Business.Operations` | M0219 (off) |
+| `CostRecovery.CalOesMars` | Cal OES MARS cost recovery. | `Business.Operations` | M0219 (off) |
+| `Workforce.InternalCosting` | Workforce compensation, work entries, resource costing and cost runs. | `Business.Operations` | M0224 (off) |
+| `Compliance.CaliforniaPayDataReporting` | California CRD pay data report wizard and demographic self-identification; the department's Advanced Data Protection state must also be *Enabled*. | `Business.Operations` | M0224 (off) |
 
 ## Other gates
 
 Besides flags, a page can be hidden by:
 
 | Gate | Where |
 |---|---|
-| **Module switches** (Messaging, Mapping, Shifts, Logs/Records, Reports, Documents, Calendar, Notes, Training, Inventory, Checklists, Maintenance) | Department Settings → Module Settings (`DepartmentModuleSettings`) |
-| **Plan and add-ons** (PTT, ADP, Readiness Pro, Enterprise SSO) | Subscription & Billing; entitlement checked against the billing API (`SubscriptionsService`, `ReadinessAccessService`) |
+| **Module switches** (Messaging, Mapping, Shifts, Logs/Records, Reports, Documents, Calendar, Notes, Training, Inventory, Checklists, Maintenance, Business Operations) | Department Settings → Module Settings (`DepartmentModuleSettings`) |
+| **Plan and add-ons** (PTT, ADP, Readiness Pro, Business Ops, Enterprise SSO) | Subscription & Billing; entitlement checked against the billing API (`SubscriptionsService`, `ReadinessAccessService`, `BusinessOperationsAccessService`) |
 | **Permissions** | Security & Permissions |
 | **Records activation** | Records → Activate (`RmsDepartmentCutover`) |
 | **Installation config** | e.g. NERIS submission switched off system-wide, external connectors off, tracker gateway disabled |

diff --git a/docs/setup-guides/_category_.json b/docs/setup-guides/_category_.json
@@ -3,6 +3,6 @@
   "position": 5,
   "link": {
     "type": "generated-index",
-    "description": "Step-by-step configuration recipes for the kinds of organizations that run Resgrid: fire departments, EMS, search and rescue, emergency management, incident management teams, CERT, security companies, industrial emergency response teams, delivery and transit operators, and multi-agency dispatch centres."
+    "description": "Step-by-step configuration recipes for the kinds of organizations that run Resgrid: fire departments, EMS, search and rescue, emergency management, incident management teams, CERT, security companies, industrial emergency response teams, delivery and transit operators, multi-agency dispatch centres, and contract services providers."
   }
 }
diff --git a/docs/setup-guides/cert-community-response.md b/docs/setup-guides/cert-community-response.md
@@ -58,9 +58,17 @@ Enable Records and use the **CERT Operations Pack**: *CERT Damage Assessment* (p
 - Workflows: *Call created* → email the sponsoring agency; *Certification expiring (background check)* → member + coordinator.
 - **Connect** public profile for class schedules and recruitment.
 
+## 8 — Workforce & Business Ops
+
+- **Certifications** (free): CERT basic training as a custom type, First Aid/CPR/AED, ICS-100 and IS-700 from the gallery; role requirements on *Team member* in **Warn only** with holder notifications so volunteers renew CPR on time.
+- **Deployment Finance** (free, optional): a deployment per activation you are reimbursed or credited for (*Operational only*); volunteer hours from the daily time reports for grant and Points of Light reporting via the time CSV.
+
+See the [Workforce & Business Ops overview](../web-app/business-ops/overview) for what is free and what needs the add-on.
+
 ## First-week checklist
 
 - [ ] Roster invited; ≥ 80 % verified email and mobile
 - [ ] Calendar types and the next three trainings entered with RSVP
 - [ ] A test deployment call received by everyone
 - [ ] CERT Damage Assessment definition published
+- [ ] CERT basic and CPR types added; volunteers asked to enter their cards