[ci][issue] Add issue automation workflows

.github/ISSUE_TEMPLATE/bug_report.yml

@@ -1,24 +1,90 @@
 name: 🐛 Bug Report
 description: Create a report to help us improve
 title: "[Bug] "
-labels: ["bug-report"]
+labels: ["bug"]
 body:
   - type: input
+    id: version
     attributes:
       label: RT-Thread Version
       description: |
         Which version/branch/git-hash of RT-Thread are you using?
     validations:
       required: true
 
+  - type: dropdown
+    id: area
+    attributes:
+      label: Affected area
+      description: Select the area most directly related to the problem.
+      options:
+        - Other / Not sure
+        - Kernel
+        - Board Support Package (BSP)
+        - Device drivers
+        - File systems (DFS)
+        - Networking
+        - IPC
+        - FinSH
+        - RT-Smart
+        - Architecture / libcpu
+        - Documentation
+        - Build system and tools
+        - CI / GitHub Actions
+        - Tests and examples
+    validations:
+      required: true
+
+  - type: dropdown
+    id: hardware_vendor
+    attributes:
+      label: Hardware/BSP vendor
+      description: Select the closest vendor family, or Not applicable for generic issues.
+      options:
+        - Not applicable / Other
+        - STM32
+        - NXP
+        - GD32
+        - AT32
+        - Infineon
+        - Renesas
+        - Phytium
+        - Cvitek
+        - WCH
+        - Raspberry Pi
+        - Rockchip
+        - Loongson
+        - ESP32
+        - HC32
+        - Novosns
+        - HPMicro
+        - Bluetrum
+        - K230
+        - Nuvoton
+    validations:
+      required: true
+
+  - type: dropdown
+    id: architecture
+    attributes:
+      label: Architecture
+      options:
+        - Not applicable / Other
+        - ARM / AArch64
+        - RISC-V
+    validations:
+      required: true
+
   - type: input
+    id: hardware
     attributes:
-      label: Hardware Type/Architectures
-      description: Specify your Hardware/BSP model.
+      label: Board and hardware details
+      description: Specify the board/BSP model and relevant peripherals.
     validations:
       required: true
 
   - type: dropdown
+    id: toolchain
     attributes:
       label: Develop Toolchain
       description: which toolchain are you using?
@@ -33,6 +99,7 @@ body:
       required: true
 
   - type: textarea
+    id: description
     attributes:
       label: Describe the bug
       description: A clear and concise description of the bug.
@@ -44,6 +111,7 @@ body:
       required: true
 
   - type: textarea
+    id: context
     attributes:
       label: Other additional context
       description: Add any other context about the problem here.

.github/ISSUE_TEMPLATE/feature_request.yml

@@ -1,29 +1,95 @@
 name: 🚀 Feature Request
 description: Suggest an idea for this project
 title: "[Feature] "
-labels: ["feature-request"]
+labels: ["enhancement"]
 body:
   - type: markdown
     attributes:
       value: |
         ## Please note that feature requests are not 'fire and forget'
         It is a lot more likely that the feature you would like to have will be implemented if you keep watching your feature request, and provide more details to developers looking into implementing your feature, and help them with testing.
 
+  - type: dropdown
+    id: area
+    attributes:
+      label: Affected area
+      description: Select the area most directly related to the request.
+      options:
+        - Other / Not sure
+        - Kernel
+        - Board Support Package (BSP)
+        - Device drivers
+        - File systems (DFS)
+        - Networking
+        - IPC
+        - FinSH
+        - RT-Smart
+        - Architecture / libcpu
+        - Documentation
+        - Build system and tools
+        - CI / GitHub Actions
+        - Tests and examples
+    validations:
+      required: true
+
+  - type: dropdown
+    id: hardware_vendor
+    attributes:
+      label: Hardware/BSP vendor
+      description: Select the closest vendor family, or Not applicable for generic requests.
+      options:
+        - Not applicable / Other
+        - STM32
+        - NXP
+        - GD32
+        - AT32
+        - Infineon
+        - Renesas
+        - Phytium
+        - Cvitek
+        - WCH
+        - Raspberry Pi
+        - Rockchip
+        - Loongson
+        - ESP32
+        - HC32
+        - Novosns
+        - HPMicro
+        - Bluetrum
+        - K230
+        - Nuvoton
+    validations:
+      required: true
+
+  - type: dropdown
+    id: architecture
+    attributes:
+      label: Architecture
+      options:
+        - Not applicable / Other
+        - ARM / AArch64
+        - RISC-V
+    validations:
+      required: true
+
   - type: textarea
+    id: problem
     attributes:
       label: Describe problem solved by the proposed feature
       description: A clear and concise description of the problem, if any, this feature will solve. E.g. I'm always frustrated when ...
     validations:
       required: true
 
   - type: textarea
+    id: solution
     attributes:
       label: Describe your preferred solution
       description: A clear and concise description of what you want to happen.
     validations:
       required: false
 
   - type: textarea
+    id: alternatives
     attributes:
       label: Describe possible alternatives
       description: A clear and concise description of any alternative solutions or features you've considered.

.github/workflows/issue_automation_tests.yml

@@ -0,0 +1,50 @@
+name: Issue Automation Tests
+
+on:
+  push:
+    branches: [master]
+    paths:
+      - ".github/ISSUE_TEMPLATE/bug_report.yml"
+      - ".github/ISSUE_TEMPLATE/feature_request.yml"
+      - ".github/workflows/issue_*.yml"
+      - ".github/workflows/similar_issues*.yml"
+      - "tools/ci/issue_*.py"
+      - "tools/ci/similar_issues.py"
+      - "tools/ci/test_issue_*.py"
+      - "tools/ci/test_similar_issues.py"
+  pull_request:
+    branches: [master]
+    paths:
+      - ".github/ISSUE_TEMPLATE/bug_report.yml"
+      - ".github/ISSUE_TEMPLATE/feature_request.yml"
+      - ".github/workflows/issue_*.yml"
+      - ".github/workflows/similar_issues*.yml"
+      - "tools/ci/issue_*.py"
+      - "tools/ci/similar_issues.py"
+      - "tools/ci/test_issue_*.py"
+      - "tools/ci/test_similar_issues.py"
+
+concurrency:
+  group: issue-automation-tests-${{ github.workflow }}-${{ github.ref }}
+  cancel-in-progress: true
+
+permissions:
+  contents: read
+
+jobs:
+  test:
+    runs-on: ubuntu-22.04
+    timeout-minutes: 5
+    steps:
+      - name: Checkout source
+        uses: actions/checkout@11bd71901bbe5b1630ceea73d27597364c9af683 # v4.2.2
+        with:
+          persist-credentials: false
+
+      - name: Run issue automation tests
+        working-directory: tools/ci
+        run: >-
+          python3 -m unittest
+          test_issue_labeler.py
+          test_issue_claim.py
+          test_similar_issues.py

.github/workflows/issue_claim.yml

@@ -0,0 +1,34 @@
+name: Issue Claim
+
+on:
+  issue_comment:
+    types: [created]
+
+concurrency:
+  group: issue-claim-${{ github.repository_id }}-${{ github.event.issue.number }}
+  queue: max
+
+permissions: {}
+
+jobs:
+  issue-claim:
+    if: >-
+      github.event.issue.pull_request == null &&
+      github.event.comment.user.type != 'Bot' &&
+      (github.event.comment.body == '/claim' ||
+      github.event.comment.body == '/unclaim')
+    runs-on: ubuntu-22.04
+    timeout-minutes: 5
+    permissions:
+      contents: read
+      issues: write
+    steps:
+      - name: Checkout trusted workflow code
+        uses: actions/checkout@11bd71901bbe5b1630ceea73d27597364c9af683 # v4.2.2
+        with:
+          persist-credentials: false
+
+      - name: Handle issue command
+        env:
+          GITHUB_TOKEN: ${{ github.token }}
+        run: python3 tools/ci/issue_claim.py

.github/workflows/issue_labeler.yml

@@ -0,0 +1,30 @@
+name: Issue Labeler
+
+on:
+  issues:
+    types: [opened, edited, reopened]
+
+concurrency:
+  group: issue-labeler-${{ github.repository_id }}-${{ github.event.issue.number }}
+  cancel-in-progress: true
+
+permissions: {}
+
+jobs:
+  label:
+    if: ${{ github.event.issue.pull_request == null }}
+    runs-on: ubuntu-22.04
+    timeout-minutes: 5
+    permissions:
+      contents: read
+      issues: write
+    steps:
+      - name: Checkout trusted workflow code
+        uses: actions/checkout@11bd71901bbe5b1630ceea73d27597364c9af683 # v4.2.2
+        with:
+          persist-credentials: false
+
+      - name: Add issue labels
+        env:
+          GITHUB_TOKEN: ${{ github.token }}
+        run: python3 tools/ci/issue_labeler.py

.github/workflows/similar_issues.yml

@@ -0,0 +1,30 @@
+name: Suggest Similar Issues
+
+on:
+  issues:
+    types: [opened]
+
+concurrency:
+  group: similar-issues-${{ github.repository_id }}-${{ github.event.issue.number }}
+  cancel-in-progress: true
+
+permissions: {}
+
+jobs:
+  suggest:
+    if: ${{ github.event.issue.pull_request == null }}
+    runs-on: ubuntu-22.04
+    timeout-minutes: 5
+    permissions:
+      contents: read
+      issues: write
+    steps:
+      - name: Checkout trusted workflow code
+        uses: actions/checkout@11bd71901bbe5b1630ceea73d27597364c9af683 # v4.2.2
+        with:
+          persist-credentials: false
+
+      - name: Suggest related issues
+        env:
+          GITHUB_TOKEN: ${{ github.token }}
+        run: python3 tools/ci/similar_issues.py