Kore.ai Platform Documentation

Official documentation for the Kore.ai Platform — build intelligent AI solutions for enterprise productivity, customer service, and process automation.

Products

• Agent Platform — Build intelligent, autonomous AI agents
• AI for Work — Enterprise productivity platform
• AI for Service — Customer service AI solutions
• AI for Process — Process automation with AI

Prerequisites and Development

Prerequisites to author and contribute are:

• Node.js v20.17.0 or later (LTS version recommended)
• Get write access to this repo.
• Install Mintlify CLI npm i -g mintlify.

To author and preview, follow these steps:

1. Clone the repo. Use GitHub Desktop client.
2. Work only in your product-specific branch and your product-specific folder.
3. Create or update the .mdx files or other assets.
4. To preview locally, create a local build using mint dev or mint dev --port xxxx in the cloned repo's root folder.
5. To preview on stage, create a pull requests and view the deployment link in it.
6. To publish your doc updates, request a review of your PR and wait for it to be merged. Do NOT merge on your own.

Folder structure and common files

agent-management-platform/	# Agent Management Platform docs 
agent-platform/				# Agent Platform docs
ai-for-process/				# AI for Process docs
ai-for-service/				# AI for Service fka XO11 docs
ai-for-work/				# AI for Work docs
assets/						# Common assets for all docs, say favicon, logo, etc.
├── favicon.png
├── koreailogo.svg
custom-css			# custom stylesheets. Don't edit.
├── style.css
snippets			# Reusable content for single sourcing
xo/					# Don't edit. Read-only dump of XO11 docs from old repo. Being repurposed in /ai-for-service folder.
.cspell.json		# Spell check config file that's NOT available in the repo but added in everyone's local clone manually. Works when extension is installed in VSCode editor.
.gitignore			# Exclusions from repo uploads
.markdownlint.jsonc	# Markdown linting rules. Works when extension is installed in VSCode editor
.mintignore			# Exclusions from the Mintlify build
docs.json			# Config, TOC, home page design theme, analytics integration, etc.
home.mdx			# Docs home page
License				# 
README.md			# This file