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[No QA] Update business bank account help articles#86599

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[No QA] Update business bank account help articles#86599
MelvinBot wants to merge 1 commit intomainfrom
claude-helpSiteBusinessBankAccount

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Summary

Updates all 5 business bank account help articles to comply with HelpDot authoring guidelines (HELPSITE_NAMING_CONVENTIONS.md, HELP_AUTHORING_GUIDELINES.md, TEMPLATE.md) and adds new content for Phases 3-5 of the business bank account conversion project.

Articles updated:

  • Connect a Business Bank Account — Replaced "Step N:" headings with task-based headings, added Wallet entry point (Phase 4), linking existing accounts (Phase 3), and Wallet display changes (Phase 5)
  • Validate a Business Bank Account — Restructured to single title, task-based headings, added Wallet navigation
  • Unlock a Business Bank Account — Restructured headings, flattened ACH info sections, added Wallet/Workflows visibility for locked badges
  • Share a Business Bank Account — Fixed three dots menu formatting, added relative cross-links, task-based headings
  • Unshare a Business Bank Account — Fixed three dots menu formatting, task-based headings, consistent navigation

Key formatting changes across all articles:

  • Exactly one # heading (article title) + optional # FAQ
  • All ## headings start with a question word (How, What, Where, Who, Why, When)
  • Added internalScope to all metadata blocks
  • Three dots menu: the three dots **(⋮)** (per naming conventions)
  • Cross-links use relative paths
  • Screenshot placeholders use HTML comments
  • Consistent web and mobile navigation instructions

Related to: https://github.com/Expensify/Expensify/issues/530547

Co-authored-by: stephanieelliott stephanie@expensify.com

Test plan

  • Verify articles render correctly on the help site (Jekyll build)
  • Confirm all relative cross-links resolve correctly
  • Review existing screenshots still display properly
  • Verify metadata (title, description, keywords, internalScope) is correct for each article
  • Sense-check content accuracy against current UI

…ompliance

Revises all 5 business bank account help articles to follow HelpDot authoring
guidelines: task-based headings, single # title structure, internalScope metadata,
correct three dots formatting, relative cross-links, and HTML comment screenshot
placeholders. Adds new content for Wallet entry point, linking existing accounts,
and bank account status badges.

Co-authored-by: Stephanie Elliott <stephanieelliott@users.noreply.github.com>
@github-actions github-actions bot changed the title Update business bank account help articles [No QA] Update business bank account help articles Mar 28, 2026
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