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docs(connectors): document ServiceDesk Plus custom fields, ticket templates and the mandatory-field error - #16574
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Maffooch merged 2 commits intoOct 31, 2026
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…plates and the mandatory-field error
…and fallbacks are listed under Errors
blakeaowens
approved these changes
Oct 31, 2026
Maffooch
approved these changes
Oct 31, 2026
devGregA
approved these changes
Oct 31, 2026
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Description
Documents what the ServiceDesk Plus issue tracker connector now sends beyond its built-in fields, on the ServiceDesk Plus connector reference page:
field.attributeform such asrequester.email_id,udf_*user-defined fields, and plain text for anything else.The connector change itself ships in the Pro integrators service in the same release.
Test results
Documentation only. The Markdown source was reviewed; the page was not rendered locally.
Documentation
This PR is the documentation change. English page only, matching recent connector reference updates.
Checklist
dev.devbranch.