rpa.read('filename.png') not working, unable to find the image file - checking root cause

[chooimail]

Hi there,

Encountered a problem with a fresh new setup.

• Laptop, Windows 11
• Python 3.14
• Amazon Corretto v21

Mainly, I have a working rpa python script and setup on an older laptop and want to be able to run the same thing on the new laptop.
After installing python and Amazon Corretto, even saving a new image with the new laptop just in case.
Saving the new image alongside the old one inside the same folder setup and all.
Then I keep getting the same error.

PROBLEM:
Sorry I didn't keep the snapshot or error.
But it's something along these lines (below)

[RPA ERROR] Can't find file 'filename.png'

or

[tagui] INPUT - [93] present C:/rpa_tagui/flows/python_scripts/001_TNB_read_kWh/readkwh_2025.png
[tagui] ACTION - present C:/rpa_tagui/flows/python_scripts/001_TNB_read_kWh/readkwh_2025.png
[tagui] OUTPUT - [93] ERROR

FIX: (for now)
For now, I've been able to make the script work again, by...

• Uninstall Amazon Corretto v21
• Install older version 8 (same as my older laptop setup)

Hope that there can be a better fix for the future.
Thank you!!

[kensoh]

Hi @chooimail can u share what is in the log files in this folder?

r.tagui_location() -> tagui -> src\tagui.sikuli

[chooimail]

tagui.log

Hi Ken

Attached is the log file in the aforementioned folder.
The error was re-created after changing the Corretto version from 8 to 21.