Merge pull request #7372 from segmentio/workspace-deletion-revokation

Revoke workspace deletion request feature

Author: aparna879

src/guides/usage-and-billing/account-management.md

@@ -28,7 +28,9 @@ Once the account is deleted you will not have access to workspaces associated wi
 
 ## How do I delete my workspace entirely?
 
-To delete your workspace, go to your [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"}, click the **General** tab, then click **Delete Workspace**.
+To delete your workspace, go to your [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"}, click the **General Settings** tab, then click **Delete Workspace**.  Segment will irrevocably delete your workspace 5 days after you initiate your deletion request. 
+
+If you want to revoke the workspace deletion request during the 5 days after you initiated your request, open the [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"} page, select the **General Settings** tab and click **Revoke Workspace Deletion**. 
 
 You should also change your write keys for each source and remove all Segment snippets from your codebase.
 

src/privacy/account-deletion.md

@@ -35,10 +35,14 @@ Workspace admins can delete all of the data associated with a workspace, includi
 
 **To delete all data from one workspace:**
 
-1. Sign in to the Segment app, select the workspace you'd like to delete, and click **Settings.**
+1. Sign in to the Segment app, select the workspace you'd like to delete, and click **Settings**.
 2. On the General Settings page, click the **Delete Workspace** button. 
 3. Follow the prompts on the pop-up to delete your workspace. 
 
+Segment will irrevocably delete your workspace 5 days after you initiate your deletion request. 
+
+If you want to revoke the workspace deletion request during the 5 days after you initiated your request, open the [Workspace Settings](https://app.segment.com/goto-my-workspace/settings/basic){:target="_blank"} page, select the **General Settings** tab and click **Revoke Workspace Deletion**. 
+
 **To delete data from all workspaces in which you have workspace admin permissions:**
 
 1. Sign in to the Segment app. 
@@ -58,4 +62,4 @@ If you don't delete your workspace after you stop using Segment, **your data rem
 A complete data purge is the way Segment removes all workspace and customer data from internal servers across all product areas. To trigger a complete data purge, either [delete your workspace](#how-can-i-delete-data-from-my-workspace) or raise a support ticket with the Customer Success team by emailing [(friends@segment.com)](mailto:friends@segment.com). In your email to Customer Success, include either the slug or the ID of the workspace that you'd like to delete. Deletions related to data purges will *not* be forwarded to your connected third-party destinations or raw data destinations. 
 
 > error " "
-> Segment waits for five calendar days before beginning a complete data purge to safeguard against malicious deletion requests. If you notice your workspace or account has been maliciously deleted, reach out to [friends@segment.com](mailto:friends@segment.com) to cancel the data purge. After the five-day grace period, the deletion will be irreversible.
+> Segment waits for five calendar days before beginning a complete data purge to safeguard against malicious deletion requests. If you notice your workspace or account has been maliciously deleted, reach out to [friends@segment.com](mailto:friends@segment.com) to cancel the data purge. After the five-day grace period, the deletion will be irreversible.