From d9adb25efdc8087c5167d661583f6aabf24fa894 Mon Sep 17 00:00:00 2001 From: micheleRP Date: Mon, 6 Jul 2026 16:21:05 -0600 Subject: [PATCH 1/3] DOC-1384: Add Manage Your Organization page for Serverless org deletion Adds a new page documenting the Manage organization page in the Cloud UI, including the self-service deletion flow for Serverless organizations (prerequisites checklist, confirmation dialog, and post-deletion behavior). Adds the page to the nav under Manage and adds a July 2026 What's New entry. Co-Authored-By: Claude Fable 5 --- modules/ROOT/nav.adoc | 1 + .../get-started/pages/whats-new-cloud.adoc | 6 ++ modules/manage/pages/manage-organization.adoc | 57 +++++++++++++++++++ 3 files changed, 64 insertions(+) create mode 100644 modules/manage/pages/manage-organization.adoc diff --git a/modules/ROOT/nav.adoc b/modules/ROOT/nav.adoc index 413b812c8..fda1b9389 100644 --- a/modules/ROOT/nav.adoc +++ b/modules/ROOT/nav.adoc @@ -405,6 +405,7 @@ *** xref:develop:managed-connectors/create-snowflake-connector.adoc[Snowflake Sink Connector] * xref:manage:index.adoc[Manage] +** xref:manage:manage-organization.adoc[] ** xref:manage:rpk/index.adoc[Redpanda CLI] *** xref:manage:rpk/intro-to-rpk.adoc[] *** xref:manage:rpk/rpk-install.adoc[] diff --git a/modules/get-started/pages/whats-new-cloud.adoc b/modules/get-started/pages/whats-new-cloud.adoc index 6d0b78680..1957545fa 100644 --- a/modules/get-started/pages/whats-new-cloud.adoc +++ b/modules/get-started/pages/whats-new-cloud.adoc @@ -6,6 +6,12 @@ This page lists new features added to Redpanda Cloud. +== July 2026 + +=== Self-service organization deletion for Serverless + +You can now permanently delete a Serverless organization (free trial and pay-as-you-go plans) directly from the Cloud UI, without contacting Redpanda Support. The new *Manage organization* page, available from your profile menu, shows your plan and organization-wide resource counts, and walks you through the deletion prerequisites: delete all clusters, delete all private links, and settle any pending or outstanding invoices. See xref:manage:manage-organization.adoc[Manage Your Organization]. + == June 2026 === Terraform provider: Redpanda SQL support diff --git a/modules/manage/pages/manage-organization.adoc b/modules/manage/pages/manage-organization.adoc new file mode 100644 index 000000000..92e1c20a1 --- /dev/null +++ b/modules/manage/pages/manage-organization.adoc @@ -0,0 +1,57 @@ += Manage Your Organization +:description: View details about your Redpanda Cloud organization and delete your Serverless organization from the Manage organization page. +:page-topic-type: how-to +:personas: app_developer, platform_admin +:learning-objective-1: Locate organization details, such as your plan and resource counts, in the Cloud UI +:learning-objective-2: Complete the prerequisites to delete a Serverless organization +:learning-objective-3: Permanently delete a Serverless organization + +Use the *Manage organization* page to see your plan and organization-wide resources at a glance, and to permanently delete your organization when you no longer need it. + +After reading this page, you will be able to: + +* [ ] {learning-objective-1} +* [ ] {learning-objective-2} +* [ ] {learning-objective-3} + +== View organization details + +To open the *Manage organization* page, sign in to https://cloud.redpanda.com[Redpanda Cloud^], click your profile icon, and select *Manage organization*. + +The page shows your plan (for example, *Free trial* or *Pay-as-you-go*) and the resources in your organization. Each count links to the page where you manage that resource. + +== Delete your organization + +You can delete Serverless organizations on the free trial and pay-as-you-go plans directly from the *Manage organization* page. Deleting your organization removes all of its resources, including clusters, users, service accounts, resource groups, networks, and Redpanda Connect pipelines. + +[WARNING] +==== +Deleting an organization cannot be undone. All organization data and resources are permanently deleted. +==== + +To delete organizations on other plans, including BYOC and Dedicated, contact https://support.redpanda.com/[Redpanda Support^]. + +=== Prerequisites + +* You must have permission to delete the organization. If you do not have permission, the *Manage organization* page prompts you to contact an administrator in your organization. +* Delete all clusters in the organization. +* Delete all private links. Private links incur charges even when they are not attached to a cluster. See xref:networking:serverless/index.adoc[]. +* Settle all invoices. You cannot delete an organization with pending usage or outstanding invoices. Pending usage settles automatically at the end of the billing period. Return to delete your organization after it settles. See xref:billing:view-billing-activity.adoc[]. + +The *Manage organization* page shows each prerequisite in a checklist, with a link to resolve any that are unmet. The *Delete* button stays unavailable until all prerequisites are complete. + +=== Delete the organization + +. On the *Manage organization* page, confirm that all items in the prerequisites checklist are complete. +. Click *Delete*. +. In the confirmation dialog, type the name of your organization, and click *Permanently delete*. + +Redpanda Cloud signs you out and confirms that deletion has started. All organization resources are usually removed within two days. You do not need to take any further action. + +You can optionally answer a short exit survey to tell Redpanda why you deleted your organization. + +NOTE: Deleting your organization is not the same as a data privacy erasure request. For personal data requests, see the https://www.redpanda.com/legal/privacy-policy[Redpanda privacy policy^]. + +== Next steps + +* xref:get-started:cluster-types/serverless.adoc[] From aa06c6f1beee961b83406fa6e7ae53d9db069244 Mon Sep 17 00:00:00 2001 From: micheleRP Date: Mon, 6 Jul 2026 16:32:14 -0600 Subject: [PATCH 2/3] DOC-1384: Apply style review feedback Parallel prerequisites list, active voice, BYOC spelled out on first use, permission prerequisite linked to Authorization, second Next steps link, and consistent profile icon terminology across both pages. Co-Authored-By: Claude Fable 5 --- modules/get-started/pages/whats-new-cloud.adoc | 2 +- modules/manage/pages/manage-organization.adoc | 11 ++++++----- 2 files changed, 7 insertions(+), 6 deletions(-) diff --git a/modules/get-started/pages/whats-new-cloud.adoc b/modules/get-started/pages/whats-new-cloud.adoc index 1957545fa..b05beeb4f 100644 --- a/modules/get-started/pages/whats-new-cloud.adoc +++ b/modules/get-started/pages/whats-new-cloud.adoc @@ -10,7 +10,7 @@ This page lists new features added to Redpanda Cloud. === Self-service organization deletion for Serverless -You can now permanently delete a Serverless organization (free trial and pay-as-you-go plans) directly from the Cloud UI, without contacting Redpanda Support. The new *Manage organization* page, available from your profile menu, shows your plan and organization-wide resource counts, and walks you through the deletion prerequisites: delete all clusters, delete all private links, and settle any pending or outstanding invoices. See xref:manage:manage-organization.adoc[Manage Your Organization]. +You can now permanently delete a Serverless organization (free trial and pay-as-you-go plans) directly from the Cloud UI, without contacting Redpanda Support. The new *Manage organization* page, available from your profile icon, shows your plan and organization-wide resource counts, and walks you through the deletion prerequisites: delete all clusters, delete all private links, and settle any pending or outstanding invoices. See xref:manage:manage-organization.adoc[Manage Your Organization]. == June 2026 diff --git a/modules/manage/pages/manage-organization.adoc b/modules/manage/pages/manage-organization.adoc index 92e1c20a1..0f0e4d7f3 100644 --- a/modules/manage/pages/manage-organization.adoc +++ b/modules/manage/pages/manage-organization.adoc @@ -18,7 +18,7 @@ After reading this page, you will be able to: To open the *Manage organization* page, sign in to https://cloud.redpanda.com[Redpanda Cloud^], click your profile icon, and select *Manage organization*. -The page shows your plan (for example, *Free trial* or *Pay-as-you-go*) and the resources in your organization. Each count links to the page where you manage that resource. +The page shows your plan (for example, *Free trial* or *Pay-as-you-go*) and the resources in your organization. Each resource count links to the page where you manage that resource. == Delete your organization @@ -26,14 +26,14 @@ You can delete Serverless organizations on the free trial and pay-as-you-go plan [WARNING] ==== -Deleting an organization cannot be undone. All organization data and resources are permanently deleted. +Deleting an organization cannot be undone. Redpanda permanently deletes all organization data and resources. ==== -To delete organizations on other plans, including BYOC and Dedicated, contact https://support.redpanda.com/[Redpanda Support^]. +To delete organizations on other plans, including Bring Your Own Cloud (BYOC) and Dedicated, contact https://support.redpanda.com/[Redpanda Support^]. === Prerequisites -* You must have permission to delete the organization. If you do not have permission, the *Manage organization* page prompts you to contact an administrator in your organization. +* Confirm that you have permission to delete the organization. If you do not have permission, the *Manage organization* page prompts you to contact an administrator in your organization. See xref:security:authorization/cloud-authorization.adoc[]. * Delete all clusters in the organization. * Delete all private links. Private links incur charges even when they are not attached to a cluster. See xref:networking:serverless/index.adoc[]. * Settle all invoices. You cannot delete an organization with pending usage or outstanding invoices. Pending usage settles automatically at the end of the billing period. Return to delete your organization after it settles. See xref:billing:view-billing-activity.adoc[]. @@ -46,7 +46,7 @@ The *Manage organization* page shows each prerequisite in a checklist, with a li . Click *Delete*. . In the confirmation dialog, type the name of your organization, and click *Permanently delete*. -Redpanda Cloud signs you out and confirms that deletion has started. All organization resources are usually removed within two days. You do not need to take any further action. +Redpanda Cloud signs you out and confirms that deletion has started. Redpanda usually removes all organization resources within two days. You do not need to take any further action. You can optionally answer a short exit survey to tell Redpanda why you deleted your organization. @@ -55,3 +55,4 @@ NOTE: Deleting your organization is not the same as a data privacy erasure reque == Next steps * xref:get-started:cluster-types/serverless.adoc[] +* xref:billing:view-billing-activity.adoc[] From bc380a6e8bc7c8e66bfdb9d23274edff923b036b Mon Sep 17 00:00:00 2001 From: micheleRP Date: Tue, 7 Jul 2026 09:56:40 -0600 Subject: [PATCH 3/3] DOC-1384: Correct confirmation button label to Confirm delete The delete confirmation dialog uses Confirm delete, verified against the shared delete-resource-alert-dialog component in cloudv2. Co-Authored-By: Claude Fable 5 --- modules/manage/pages/manage-organization.adoc | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/modules/manage/pages/manage-organization.adoc b/modules/manage/pages/manage-organization.adoc index 0f0e4d7f3..93ab1d5dd 100644 --- a/modules/manage/pages/manage-organization.adoc +++ b/modules/manage/pages/manage-organization.adoc @@ -44,7 +44,7 @@ The *Manage organization* page shows each prerequisite in a checklist, with a li . On the *Manage organization* page, confirm that all items in the prerequisites checklist are complete. . Click *Delete*. -. In the confirmation dialog, type the name of your organization, and click *Permanently delete*. +. In the confirmation dialog, type the name of your organization, and click *Confirm delete*. Redpanda Cloud signs you out and confirms that deletion has started. Redpanda usually removes all organization resources within two days. You do not need to take any further action.