fix error messages mentioning support@ (#427)

Co-authored-by: Shyamal H Anadkat <shyamal@openai.com>

Author: mpokrass

openai/api_requestor.py

@@ -487,7 +487,7 @@ def _prepare_request_raw(
         else:
             raise error.APIConnectionError(
                 "Unrecognized HTTP method %r. This may indicate a bug in the "
-                "OpenAI bindings. Please contact support@openai.com for "
+                "OpenAI bindings. Please contact us through our help center at help.openai.com for "
                 "assistance." % (method,)
             )
 

openai/cli.py

@@ -565,7 +565,7 @@ def signal_handler(sig, frame):
             )
         elif status == "failed":
             sys.stdout.write(
-                "\nJob failed. Please contact support@openai.com if you need assistance."
+                "\nJob failed. Please contact us through our help center at help.openai.com if you need assistance."
             )
         sys.stdout.write("\n")
 

openai/error.py

@@ -19,7 +19,7 @@ def __init__(
             except BaseException:
                 http_body = (
                     "<Could not decode body as utf-8. "
-                    "Please report to support@openai.com>"
+                    "Please contact us through our help center at help.openai.com.>"
                 )
 
         self._message = message

openai/util.py

@@ -184,5 +184,5 @@ def default_api_key() -> str:
         return openai.api_key
     else:
         raise openai.error.AuthenticationError(
-            "No API key provided. You can set your API key in code using 'openai.api_key = <API-KEY>', or you can set the environment variable OPENAI_API_KEY=<API-KEY>). If your API key is stored in a file, you can point the openai module at it with 'openai.api_key_path = <PATH>'. You can generate API keys in the OpenAI web interface. See https://platform.openai.com/account/api-keys for details, or email support@openai.com if you have any questions."
+            "No API key provided. You can set your API key in code using 'openai.api_key = <API-KEY>', or you can set the environment variable OPENAI_API_KEY=<API-KEY>). If your API key is stored in a file, you can point the openai module at it with 'openai.api_key_path = <PATH>'. You can generate API keys in the OpenAI web interface. See https://platform.openai.com/account/api-keys for details."
         )