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{Linked:Bug33178108}While navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note) #5854
When screen reader users navigate to the 'End of chat history' text in the new agent chat using Narrator, the announcement includes an unexpected and irrelevant word: “note”. This behavior introduces auditory noise and may cause confusion about whether there is additional context, annotation, or system feedback associated with the message.
What browsers and screen readers do this issue affect?
Windows: Edge with Windows Narrator
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
TAB to "Create Agent" in the right panel and press ENTER.
"Copilot Studio" dialog appears on the screen.
TAB to "Describe" tab and press ENTER.
Send Agent name which want to create.
TAB to Agent section which newly appeared at right side.
Turn on screen reader.
TAB to 'End of the Chat history".
Observe while navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note).
What do you expect?
While navigating onto the 'End of chat history' text in the new agent chat, Narrator should not announce additional word "note" (End of chat history, note)
What actually happened?
While navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note)
Note: issue is reproducing on win32 app as well.
Do you have any screenshots or recordings to repro the issue?
No response
Did you find any DOM elements that might have caused the issue?
Is it an issue related to Adaptive Cards?
No.
What is the PWD impact?
When screen reader users navigate to the 'End of chat history' text in the new agent chat using Narrator, the announcement includes an unexpected and irrelevant word: “note”. This behavior introduces auditory noise and may cause confusion about whether there is additional context, annotation, or system feedback associated with the message.
What browsers and screen readers do this issue affect?
Windows: Edge with Windows Narrator
Are there any code-based customization done to Web Chat?
No, I am using Web Chat without any customizations except "styleOptions".
What version of Web Chat are you using?
Latest production
Which area does this issue affect?
Others or unrelated
What is the public URL for the website?
https://www.office.com/chat?auth=2
How to reproduce the issue?
What do you expect?
While navigating onto the 'End of chat history' text in the new agent chat, Narrator should not announce additional word "note" (End of chat history, note)
What actually happened?
While navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note)
Note: issue is reproducing on win32 app as well.
Do you have any screenshots or recordings to repro the issue?
No response
Did you find any DOM elements that might have caused the issue?
No response
MAS reference
https://aka.ms/MAS1.3.1
WCAG reference
No response
WAI-ARIA reference
No response
Adaptive Card JSON
Additional context
33178108.1.mp4