Skip to content

{Linked:Bug33178108}While navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note) #5854

Description

@Kjasnani7

Is it an issue related to Adaptive Cards?

No.

What is the PWD impact?

When screen reader users navigate to the 'End of chat history' text in the new agent chat using Narrator, the announcement includes an unexpected and irrelevant word: “note”. This behavior introduces auditory noise and may cause confusion about whether there is additional context, annotation, or system feedback associated with the message.

What browsers and screen readers do this issue affect?

Windows: Edge with Windows Narrator

Are there any code-based customization done to Web Chat?

No, I am using Web Chat without any customizations except "styleOptions".

What version of Web Chat are you using?

Latest production

Which area does this issue affect?

Others or unrelated

What is the public URL for the website?

https://www.office.com/chat?auth=2

How to reproduce the issue?

  1. Launch the application using the URL: https://www.office.com/chat?auth=2 and login using v-credentials.
  2. Turn on Narrator or NVDA
  3. "Microsoft Copilot" page appears on the screen.
  4. TAB to "Create Agent" in the right panel and press ENTER.
  5. "Copilot Studio" dialog appears on the screen.
  6. TAB to "Describe" tab and press ENTER.
  7. Send Agent name which want to create.
  8. TAB to Agent section which newly appeared at right side.
  9. Turn on screen reader.
  10. TAB to 'End of the Chat history".
  11. Observe while navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note).

What do you expect?

While navigating onto the 'End of chat history' text in the new agent chat, Narrator should not announce additional word "note" (End of chat history, note)

What actually happened?

While navigating onto the 'End of chat history' text in the new agent chat, Narrator announces an additional word "note" (End of chat history, note)
Note: issue is reproducing on win32 app as well.

Do you have any screenshots or recordings to repro the issue?

No response

Did you find any DOM elements that might have caused the issue?

No response

MAS reference

https://aka.ms/MAS1.3.1

WCAG reference

No response

WAI-ARIA reference

No response

Adaptive Card JSON

Additional context

Image https://github.com/user-attachments/assets/a908b875-5266-4242-8f73-18060cdeb15e https://github.com/user-attachments/assets/3e00a937-bc9c-4e31-a5bc-e583cc57a765
33178108.1.mp4

Metadata

Metadata

Assignees

No one assigned

    Labels

    Bot ServicesRequired for internal Azure reporting. Do not delete. Do not change color.area-accessibilitybugIndicates an unexpected problem or an unintended behavior.customer-reportedRequired for internal Azure reporting. Do not delete.

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions