Queue: WhatsApp Business voice message transcription (Node.js) #71
Description
Integration: WhatsApp Business API
Why this is valuable
WhatsApp has 2B+ users and 200M+ businesses. Voice messages are a dominant communication mode, especially in international markets. Developers building customer service, compliance, and analytics tools need automated voice message transcription — a natural Deepgram use case with massive reach.
Suggested approach
Build a Node.js webhook server that receives WhatsApp voice messages via the WhatsApp Business Cloud API, downloads the audio, transcribes with Deepgram STT, and replies with the transcript. Optionally show sentiment analysis via Audio Intelligence.
Credentials needed
- DEEPGRAM_API_KEY
- WHATSAPP_TOKEN (Meta Business API access token)
- WHATSAPP_VERIFY_TOKEN (webhook verification token)
- WHATSAPP_PHONE_NUMBER_ID
Reference
- https://developers.facebook.com/docs/whatsapp/cloud-api
- https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Queued by PM on 2026-03-30