Issue Summary
I made 2 workflows to send a reminder by email 24h and 1h before the event. But no reminders sent. (The confirmation mail is sent)
Steps to Reproduce
- Create a new workflow
- Create a new appointment
- Wait until the appointment
Actual Results
I can see in my logs that the workflow task is created, I can also see it in the database:
Creating task {
type: 'sendWorkflowEmails',
payload: '{"subject":"Rappel: Démo : Optimisez votre budget transport entre Moi et Invité - ven., mai 22, 2026 14:30","html":"<body style=\"white-space: pre-wrap;\"><p class=\"editor-paragraph\" dir=\"ltr\">Bonjour <span class=\"bg-cal-info\" data-lexical-variable=\"true\">Invité ,
Ceci est un rappel concernant votre événement à venir.
<strong class=\"editor-text-bold\">Événement: <span class=\"bg-cal-info\" data-lexical-variable=\"true\">Démo : Optimisez votre budget transport entre Moi et Invité
<strong class=\"editor-text-bold\">Date et heure: <span class=\"bg-cal-info\" data-lexical-variable=\"true\">ven., mai 22, 2026 14:30 - <span class=\"bg-cal-info\" data-lexical-variable=\"true\">15:00 (<span class=\"bg-cal-info\" data-lexical-variable=\"true\">Europe/Paris)
<strong class=\"editor-text-bold\">Participants: Vous & <span class=\"bg-cal-info\" data-lexical-variable=\"true\">Moi
<strong class=\"editor-text-bold\">Lieu: <span class=\"bg-cal-info\" data-lexical-variable=\"true\"> <span class=\"bg-cal-info\" data-lexical-variable=\"true\">https://meet.google.com/kdfkdjkfjdkfjd
_
Scheduling by \"SupplyDataHub\"","replyTo":"
email@email.com","sender":"SDH","to":["
email2@email.com"]}',
scheduledAt: 2026-05-21T13:16:00.000Z,
maxAttempts: undefined
}
Expected Results
I should have received the reminders
Technical details
- Self hosted calcom with the last image
- Only have calcom and redis not the "calcom-api" present in the repo.
Issue Summary
I made 2 workflows to send a reminder by email 24h and 1h before the event. But no reminders sent. (The confirmation mail is sent)
Steps to Reproduce
Actual Results
I can see in my logs that the workflow task is created, I can also see it in the database:
Creating task {
type: 'sendWorkflowEmails',
payload: '{"subject":"Rappel: Démo : Optimisez votre budget transport entre Moi et Invité - ven., mai 22, 2026 14:30","html":"<body style=\"white-space: pre-wrap;\"><p class=\"editor-paragraph\" dir=\"ltr\">Bonjour <span class=\"bg-cal-info\" data-lexical-variable=\"true\">Invité ,
Ceci est un rappel concernant votre événement à venir.
<strong class=\"editor-text-bold\">Événement: <span class=\"bg-cal-info\" data-lexical-variable=\"true\">Démo : Optimisez votre budget transport entre Moi et Invité
<strong class=\"editor-text-bold\">Date et heure: <span class=\"bg-cal-info\" data-lexical-variable=\"true\">ven., mai 22, 2026 14:30 - <span class=\"bg-cal-info\" data-lexical-variable=\"true\">15:00 (<span class=\"bg-cal-info\" data-lexical-variable=\"true\">Europe/Paris)
<strong class=\"editor-text-bold\">Participants: Vous & <span class=\"bg-cal-info\" data-lexical-variable=\"true\">Moi
<strong class=\"editor-text-bold\">Lieu: <span class=\"bg-cal-info\" data-lexical-variable=\"true\"> <span class=\"bg-cal-info\" data-lexical-variable=\"true\">https://meet.google.com/kdfkdjkfjdkfjd
_
Scheduling by \"SupplyDataHub\"","replyTo":"email@email.com","sender":"SDH","to":["email2@email.com"]}',
scheduledAt: 2026-05-21T13:16:00.000Z,
maxAttempts: undefined
}
Expected Results
I should have received the reminders
Technical details