diff --git a/app/views/errors/deactivated-user.html b/app/views/errors/deactivated-user.html
new file mode 100644
index 00000000..f9bc8087
--- /dev/null
+++ b/app/views/errors/deactivated-user.html
@@ -0,0 +1,20 @@
+{% extends 'layout.html' %}
+
+{% set pageName = "Sorry, there is a problem with your account" %}
+
+{% block content %}
+  <div class="nhsuk-grid-row">
+    <div class="nhsuk-grid-column-two-thirds">
+      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+
+      <p>It's likely your account has been deactivated. To get it reactivated, ask a lead administrator.</p>
+
+      <p>If that does not work, <a href="#">contact us</a>.
+      
+
+
+    </div>
+  </div>
+
+
+{% endblock %}
diff --git a/app/views/errors/keycloak-timeout.html b/app/views/errors/keycloak-timeout.html
new file mode 100644
index 00000000..9365419c
--- /dev/null
+++ b/app/views/errors/keycloak-timeout.html
@@ -0,0 +1,20 @@
+{% extends 'layout.html' %}
+
+{% set pageName = "Sorry, there is a problem" %}
+
+{% block content %}
+  <div class="nhsuk-grid-row">
+    <div class="nhsuk-grid-column-two-thirds">
+      <h1 class="nhsuk-heading-l">{{ pageName }}</h1>
+
+      <p>You'll have to start again.</p>
+
+      <p><a href="#">Start again</a>
+      
+
+
+    </div>
+  </div>
+
+
+{% endblock %}
diff --git a/app/views/index.html b/app/views/index.html
index 25e6fa0d..b0b46014 100755
--- a/app/views/index.html
+++ b/app/views/index.html
@@ -67,8 +67,10 @@ <h2>Error pages</h2>
         <li><a href="/errors/500">Sorry, there is a problem with the service (500 error)</a></li>
         <li><a href="/errors/503">Sorry, the service is unavailable (503 error)</a></li>
         <li><a href="/errors/rate-limit">Rate limited (429 error)</a></li>
+        <li><a href="/errors/deactivated-user">Sorry there is a problem with your account (user deactivated)</a></li>
         <li><a href="/auth/user-not-recognised">We cannot find a user with this email (after a successful 3rd party login)</a></li>
         <li><a href="/auth/keycloak-existing-account-new-login">You previously logged in a different way (Keycloak error)</a></li>
+        <li><a href="/errors/keycloak-timeout">Sorry, there is a problem (Keycloak generic error)</a></li>
         <li><a href="/errors/no-patient-details">There is a temporary problem getting the patient's details (PDS API issue)</a></li>
         <li><a href="/errors/still-no-patient-details">There is still a problem getting the patient's details (ongoing PDS API issue)</a></li>
         <li><a href="/errors/no-vaccination-history">There is a temporary problem getting [patient name]'s vaccination history (history API issue)</a></li>