From b7a5f6ae2b93b38c0f5c6559bc5b01d3b1a46ff2 Mon Sep 17 00:00:00 2001
From: stacey-budd <stacey.budd2@nhs.net>
Date: Wed, 19 Aug 2026 08:46:57 +0000
Subject: [PATCH 1/3] Added front matter to remove 'moved page' from nav

---
 docs/pages/using-nhs-notify/personalisation.md | 14 +++++++++-----
 1 file changed, 9 insertions(+), 5 deletions(-)

diff --git a/docs/pages/using-nhs-notify/personalisation.md b/docs/pages/using-nhs-notify/personalisation.md
index 81a56d0..298da8d 100644
--- a/docs/pages/using-nhs-notify/personalisation.md
+++ b/docs/pages/using-nhs-notify/personalisation.md
@@ -3,12 +3,13 @@
 # To modify the layout, see https://jekyllrb.com/docs/themes/#overriding-theme-defaults
 
 layout: page
-title: Moved page
+title: Personalisation
 redirect_to: /using-nhs-notify/personalising-your-messages/overview.md
 parent: Using NHS Notify
-nav_order: 4
+nav order: 4
 permalink: /using-nhs-notify/personalisation
 section: Writing a message
+published: false
 ---
 
 ## Placing personalisation fields in your template
@@ -40,6 +41,7 @@ NHS Notify uses the <a href="https://digital.nhs.uk/services/personal-demographi
 You can use the following PDS fields:
 
 <!-- vale off -->
+
 - fullName
 - firstName
 - lastName
@@ -104,12 +106,13 @@ For each personalisation field, provide short, medium and long examples. For exa
 text='
 
 <!-- vale off -->
+
 - New Surgery (short)
 - The Health Centre, Knaresborough Road (medium)
 - Church Avenue and Park Grove Medical Group Surgery (long)
-  '
-  classes='nhsuk-u-margin-top-2'
-  %}
+'
+classes='nhsuk-u-margin-top-2'
+%}
 <!-- vale on -->
 
 Follow these rules for your example data:
@@ -133,6 +136,7 @@ classes='nhsuk-u-margin-top-2'
 If you use custom personalisation, do not use the following personalisation fields:
 
 <!-- vale off -->
+
 - any [PDS personalisation fields](#pds-personalisation-fields-automatic-data)
 - emailAddress
 - phoneNumber

From b4a589a68e4bcf1041cda07ac32b1eaf0b691a83 Mon Sep 17 00:00:00 2001
From: stacey-budd <stacey.budd2@nhs.net>
Date: Wed, 19 Aug 2026 10:26:29 +0000
Subject: [PATCH 2/3] Updated personalisation links

---
 docs/pages/about/about.md                             | 2 +-
 docs/pages/about/emails.md                            | 2 +-
 docs/pages/about/letters.md                           | 2 +-
 docs/pages/about/nhs-app-messages.md                  | 2 +-
 docs/pages/about/text-messages.md                     | 2 +-
 docs/pages/using-nhs-notify/approve-your-messages.md  | 2 +-
 docs/pages/using-nhs-notify/email-templates.md        | 2 +-
 docs/pages/using-nhs-notify/letter-templates.md       | 2 +-
 docs/pages/using-nhs-notify/nhs-app-templates.md      | 2 +-
 docs/pages/using-nhs-notify/text-message-templates.md | 2 +-
 docs/pages/using-nhs-notify/upload-a-letter.md        | 2 +-
 docs/pages/using-nhs-notify/using-nhs-notify.md       | 2 +-
 12 files changed, 12 insertions(+), 12 deletions(-)

diff --git a/docs/pages/about/about.md b/docs/pages/about/about.md
index 5dc839c..c66bfde 100644
--- a/docs/pages/about/about.md
+++ b/docs/pages/about/about.md
@@ -85,7 +85,7 @@ Create reusable templates for the message channels you want to use.
 
 Once you’ve created a template you can:
 
-- [add personalisation]({% link pages/using-nhs-notify/personalisation.md %})
+- [add personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
 - [tell recipients who your messages are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %})
 
 ### Plan how your messages will be sent
diff --git a/docs/pages/about/emails.md b/docs/pages/about/emails.md
index 9bac8bd..6cf6285 100644
--- a/docs/pages/about/emails.md
+++ b/docs/pages/about/emails.md
@@ -27,4 +27,4 @@ You might also want to understand more about:
 - [how to tell recipients who your emails are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %})
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalisation.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
diff --git a/docs/pages/about/letters.md b/docs/pages/about/letters.md
index 8cca97f..cb6a862 100644
--- a/docs/pages/about/letters.md
+++ b/docs/pages/about/letters.md
@@ -40,7 +40,7 @@ You might also want to understand more about:
 - [sending letters to people who speak other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %})
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalisation.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
 
 ## Letter specification
 
diff --git a/docs/pages/about/nhs-app-messages.md b/docs/pages/about/nhs-app-messages.md
index 4b8dee6..96b16d7 100644
--- a/docs/pages/about/nhs-app-messages.md
+++ b/docs/pages/about/nhs-app-messages.md
@@ -31,7 +31,7 @@ You might also want to understand more about:
 - [how to tell recipients who your NHS App messages are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %})
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalisation.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
 
 ## Push notifications
 
diff --git a/docs/pages/about/text-messages.md b/docs/pages/about/text-messages.md
index 715682b..b552005 100644
--- a/docs/pages/about/text-messages.md
+++ b/docs/pages/about/text-messages.md
@@ -29,4 +29,4 @@ You might want to understand more about:
 - [sending text messages to international numbers]({% link pages/pricing-and-commercial/text-messages.md %}#sending-text-messages-to-international-numbers)
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalisation.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
diff --git a/docs/pages/using-nhs-notify/approve-your-messages.md b/docs/pages/using-nhs-notify/approve-your-messages.md
index 8006728..89fe9bd 100644
--- a/docs/pages/using-nhs-notify/approve-your-messages.md
+++ b/docs/pages/using-nhs-notify/approve-your-messages.md
@@ -45,7 +45,7 @@ You can request proofs for one template or a group of templates in a campaign.
 
 ## How we use example data
 
-We'll include example data in your proof to show you how [personalisation]({% link pages/using-nhs-notify/personalisation.md %}) will be displayed in your message.
+We'll include example data in your proof to show you how [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}) will be displayed in your message.
 
 You can also choose to [provide your own example personalisation data](https://notify.nhs.uk/using-nhs-notify/personalisation#example-personalisation-data).
 
diff --git a/docs/pages/using-nhs-notify/email-templates.md b/docs/pages/using-nhs-notify/email-templates.md
index 34dff74..b59f692 100644
--- a/docs/pages/using-nhs-notify/email-templates.md
+++ b/docs/pages/using-nhs-notify/email-templates.md
@@ -49,7 +49,7 @@ You can also find out about:
 
 ## Personalisation
 
-You can personalise your emails by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalisation.md %}).
+You can personalise your emails by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
 
 ## Headings
 
diff --git a/docs/pages/using-nhs-notify/letter-templates.md b/docs/pages/using-nhs-notify/letter-templates.md
index a471926..0c52388 100644
--- a/docs/pages/using-nhs-notify/letter-templates.md
+++ b/docs/pages/using-nhs-notify/letter-templates.md
@@ -103,7 +103,7 @@ Noto Sans should now be available in Microsoft Word.
 
 ## Personalisation
 
-You can personalise your letters by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalisation.md %}).
+You can personalise your letters by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
 
 ## Headings
 
diff --git a/docs/pages/using-nhs-notify/nhs-app-templates.md b/docs/pages/using-nhs-notify/nhs-app-templates.md
index 976dd0c..da3ce87 100644
--- a/docs/pages/using-nhs-notify/nhs-app-templates.md
+++ b/docs/pages/using-nhs-notify/nhs-app-templates.md
@@ -49,7 +49,7 @@ You can also find out about:
 
 ## Personalisation
 
-You can personalise your NHS App messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalisation.md %}).
+You can personalise your NHS App messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
 
 ## Headings
 
diff --git a/docs/pages/using-nhs-notify/text-message-templates.md b/docs/pages/using-nhs-notify/text-message-templates.md
index 1127768..afd547b 100644
--- a/docs/pages/using-nhs-notify/text-message-templates.md
+++ b/docs/pages/using-nhs-notify/text-message-templates.md
@@ -48,7 +48,7 @@ You can also find out about:
 
 ## Personalisation
 
-You can personalise your text messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalisation.md %}).
+You can personalise your text messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
 
 ## Body text
 
diff --git a/docs/pages/using-nhs-notify/upload-a-letter.md b/docs/pages/using-nhs-notify/upload-a-letter.md
index 44b5f3f..f7d4236 100644
--- a/docs/pages/using-nhs-notify/upload-a-letter.md
+++ b/docs/pages/using-nhs-notify/upload-a-letter.md
@@ -18,7 +18,7 @@ Upload a Microsoft Word version of your letter and we’ll print and post it for
 2. Download the correct [fonts for letter templates]({% link pages/using-nhs-notify/formatting/formatting-fonts.md %}).
 3. Add your letter content to the blank template.
 4. Add [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %}).
-5. Add [personalisation]({% link pages/using-nhs-notify/personalisation.md %}) fields by using single curly brackets with d. at the start. For example, {d. appointmentDate}.
+5. Add [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}) fields by using single curly brackets with d. at the start. For example, {d. appointmentDate}.
 
 ## How to upload your letter template
 
diff --git a/docs/pages/using-nhs-notify/using-nhs-notify.md b/docs/pages/using-nhs-notify/using-nhs-notify.md
index f8db42a..48700bb 100644
--- a/docs/pages/using-nhs-notify/using-nhs-notify.md
+++ b/docs/pages/using-nhs-notify/using-nhs-notify.md
@@ -17,7 +17,7 @@ This guidance is to help teams understand how to use NHS Notify.
 - [Upload a letter]({% link pages/using-nhs-notify/upload-a-letter.md %})
 - [Formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [Links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [Personalisation]({% link pages/using-nhs-notify/personalisation.md %})
+- [Personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
 - [Accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %})
 - [Letters in other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %})
 

From 7400afa9c0a4dcd07db6c34b16c1c46df520cba4 Mon Sep 17 00:00:00 2001
From: stacey-budd <stacey.budd2@nhs.net>
Date: Wed, 19 Aug 2026 10:31:42 +0000
Subject: [PATCH 3/3] Updated personalisation links

---
 docs/pages/about/about.md                             | 2 +-
 docs/pages/about/emails.md                            | 2 +-
 docs/pages/about/letters.md                           | 2 +-
 docs/pages/about/nhs-app-messages.md                  | 2 +-
 docs/pages/about/text-messages.md                     | 2 +-
 docs/pages/using-nhs-notify/approve-your-messages.md  | 2 +-
 docs/pages/using-nhs-notify/email-templates.md        | 2 +-
 docs/pages/using-nhs-notify/letter-templates.md       | 2 +-
 docs/pages/using-nhs-notify/nhs-app-templates.md      | 2 +-
 docs/pages/using-nhs-notify/text-message-templates.md | 2 +-
 docs/pages/using-nhs-notify/upload-a-letter.md        | 2 +-
 docs/pages/using-nhs-notify/using-nhs-notify.md       | 2 +-
 12 files changed, 12 insertions(+), 12 deletions(-)

diff --git a/docs/pages/about/about.md b/docs/pages/about/about.md
index c66bfde..3d7f8bb 100644
--- a/docs/pages/about/about.md
+++ b/docs/pages/about/about.md
@@ -85,7 +85,7 @@ Create reusable templates for the message channels you want to use.
 
 Once you’ve created a template you can:
 
-- [add personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
+- [add personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %})
 - [tell recipients who your messages are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %})
 
 ### Plan how your messages will be sent
diff --git a/docs/pages/about/emails.md b/docs/pages/about/emails.md
index 6cf6285..e75a323 100644
--- a/docs/pages/about/emails.md
+++ b/docs/pages/about/emails.md
@@ -27,4 +27,4 @@ You might also want to understand more about:
 - [how to tell recipients who your emails are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %})
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %})
diff --git a/docs/pages/about/letters.md b/docs/pages/about/letters.md
index cb6a862..16d6098 100644
--- a/docs/pages/about/letters.md
+++ b/docs/pages/about/letters.md
@@ -40,7 +40,7 @@ You might also want to understand more about:
 - [sending letters to people who speak other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %})
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %})
 
 ## Letter specification
 
diff --git a/docs/pages/about/nhs-app-messages.md b/docs/pages/about/nhs-app-messages.md
index 96b16d7..7bd134f 100644
--- a/docs/pages/about/nhs-app-messages.md
+++ b/docs/pages/about/nhs-app-messages.md
@@ -31,7 +31,7 @@ You might also want to understand more about:
 - [how to tell recipients who your NHS App messages are from]({% link pages/using-nhs-notify/tell-recipients-who-your-messages-are-from.md %})
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %})
 
 ## Push notifications
 
diff --git a/docs/pages/about/text-messages.md b/docs/pages/about/text-messages.md
index b552005..392e2c1 100644
--- a/docs/pages/about/text-messages.md
+++ b/docs/pages/about/text-messages.md
@@ -29,4 +29,4 @@ You might want to understand more about:
 - [sending text messages to international numbers]({% link pages/pricing-and-commercial/text-messages.md %}#sending-text-messages-to-international-numbers)
 - [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
+- [personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %})
diff --git a/docs/pages/using-nhs-notify/approve-your-messages.md b/docs/pages/using-nhs-notify/approve-your-messages.md
index 89fe9bd..86d1660 100644
--- a/docs/pages/using-nhs-notify/approve-your-messages.md
+++ b/docs/pages/using-nhs-notify/approve-your-messages.md
@@ -45,7 +45,7 @@ You can request proofs for one template or a group of templates in a campaign.
 
 ## How we use example data
 
-We'll include example data in your proof to show you how [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}) will be displayed in your message.
+We'll include example data in your proof to show you how [personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %}) will be displayed in your message.
 
 You can also choose to [provide your own example personalisation data](https://notify.nhs.uk/using-nhs-notify/personalisation#example-personalisation-data).
 
diff --git a/docs/pages/using-nhs-notify/email-templates.md b/docs/pages/using-nhs-notify/email-templates.md
index b59f692..3abc1ac 100644
--- a/docs/pages/using-nhs-notify/email-templates.md
+++ b/docs/pages/using-nhs-notify/email-templates.md
@@ -49,7 +49,7 @@ You can also find out about:
 
 ## Personalisation
 
-You can personalise your emails by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
+You can personalise your emails by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %}).
 
 ## Headings
 
diff --git a/docs/pages/using-nhs-notify/letter-templates.md b/docs/pages/using-nhs-notify/letter-templates.md
index 0c52388..bb0a5b3 100644
--- a/docs/pages/using-nhs-notify/letter-templates.md
+++ b/docs/pages/using-nhs-notify/letter-templates.md
@@ -103,7 +103,7 @@ Noto Sans should now be available in Microsoft Word.
 
 ## Personalisation
 
-You can personalise your letters by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
+You can personalise your letters by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %}).
 
 ## Headings
 
diff --git a/docs/pages/using-nhs-notify/nhs-app-templates.md b/docs/pages/using-nhs-notify/nhs-app-templates.md
index da3ce87..f3fce1d 100644
--- a/docs/pages/using-nhs-notify/nhs-app-templates.md
+++ b/docs/pages/using-nhs-notify/nhs-app-templates.md
@@ -49,7 +49,7 @@ You can also find out about:
 
 ## Personalisation
 
-You can personalise your NHS App messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
+You can personalise your NHS App messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %}).
 
 ## Headings
 
diff --git a/docs/pages/using-nhs-notify/text-message-templates.md b/docs/pages/using-nhs-notify/text-message-templates.md
index afd547b..7e0e1fd 100644
--- a/docs/pages/using-nhs-notify/text-message-templates.md
+++ b/docs/pages/using-nhs-notify/text-message-templates.md
@@ -48,7 +48,7 @@ You can also find out about:
 
 ## Personalisation
 
-You can personalise your text messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}).
+You can personalise your text messages by adding personalisation fields. [Learn how to use personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %}).
 
 ## Body text
 
diff --git a/docs/pages/using-nhs-notify/upload-a-letter.md b/docs/pages/using-nhs-notify/upload-a-letter.md
index f7d4236..845f0b4 100644
--- a/docs/pages/using-nhs-notify/upload-a-letter.md
+++ b/docs/pages/using-nhs-notify/upload-a-letter.md
@@ -18,7 +18,7 @@ Upload a Microsoft Word version of your letter and we’ll print and post it for
 2. Download the correct [fonts for letter templates]({% link pages/using-nhs-notify/formatting/formatting-fonts.md %}).
 3. Add your letter content to the blank template.
 4. Add [formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %}).
-5. Add [personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %}) fields by using single curly brackets with d. at the start. For example, {d. appointmentDate}.
+5. Add [personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %}) fields by using single curly brackets with d. at the start. For example, {d. appointmentDate}.
 
 ## How to upload your letter template
 
diff --git a/docs/pages/using-nhs-notify/using-nhs-notify.md b/docs/pages/using-nhs-notify/using-nhs-notify.md
index 48700bb..4f99eb6 100644
--- a/docs/pages/using-nhs-notify/using-nhs-notify.md
+++ b/docs/pages/using-nhs-notify/using-nhs-notify.md
@@ -17,7 +17,7 @@ This guidance is to help teams understand how to use NHS Notify.
 - [Upload a letter]({% link pages/using-nhs-notify/upload-a-letter.md %})
 - [Formatting]({% link pages/using-nhs-notify/formatting/formatting-overview.md %})
 - [Links and URLs]({% link pages/using-nhs-notify/links-and-urls.md %})
-- [Personalisation]({% link pages/using-nhs-notify/personalise-your-messages/overview.md %})
+- [Personalisation]({% link pages/using-nhs-notify/personalising-your-messages/overview.md %})
 - [Accessible formats]({% link pages/using-nhs-notify/accessible-formats.md %})
 - [Letters in other languages]({% link pages/using-nhs-notify/letters-in-other-languages.md %})