From e7d361d333115bf33930327c80683ef128f25820 Mon Sep 17 00:00:00 2001 From: NancyZ278 Date: Mon, 15 Jun 2026 15:52:38 -0400 Subject: [PATCH 1/7] Update status page instructions with SMTP fallback info Added information about fallback notifications when SMTP server fails. --- content/en/incident_response/status_pages/_index.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/content/en/incident_response/status_pages/_index.md b/content/en/incident_response/status_pages/_index.md index fce34696611..21e58528ea2 100644 --- a/content/en/incident_response/status_pages/_index.md +++ b/content/en/incident_response/status_pages/_index.md @@ -226,6 +226,10 @@ By default, status page subscription emails are sent from a Datadog email addres 1. In Organization Settings, [add and validate an SMTP server][3]. 1. Return to **Settings** > **Subscriptions** and select your SMTP server as the email sender domain. +
+If the selected SMTP server fails, notifications will be sent to subscribers via Datadog Default(no-reply@dtdg.co). +
+ ## Set a custom domain To match your branding, you have the option to map your status page URL to a custom domain like `status.acme.com`. This is separate from [configuring a custom email sender domain](#configure-a-custom-email-sender-domain), which controls the from address on subscription emails. From ce905f5ba12d38c74a71bac63e878efac2512fda Mon Sep 17 00:00:00 2001 From: NancyZ278 Date: Mon, 15 Jun 2026 15:55:42 -0400 Subject: [PATCH 2/7] Update SMTP configuration with fallback notification info Added information about fallback notification method if SMTP server fails. --- .../en/account_management/org_settings/smtp_configuration.md | 4 ++++ 1 file changed, 4 insertions(+) diff --git a/content/en/account_management/org_settings/smtp_configuration.md b/content/en/account_management/org_settings/smtp_configuration.md index 2a0f4b66ddf..d7301f04a11 100644 --- a/content/en/account_management/org_settings/smtp_configuration.md +++ b/content/en/account_management/org_settings/smtp_configuration.md @@ -22,6 +22,10 @@ The SMTP Configuration page in Organization Settings lets you connect your own S After you add and validate your SMTP server, you can select it as the email sender domain on your [status pages][2]. +
+If the selected SMTP server fails, notifications will be sent via Datadog Default(no-reply@dtdg.co). +
+ ## Supported providers The following email providers are supported: From 476b642a13cdcf19b14862b4fc889350569da7fa Mon Sep 17 00:00:00 2001 From: cecilia saixue wat-kim Date: Mon, 15 Jun 2026 14:00:30 -0700 Subject: [PATCH 3/7] Update smtp_configuration.md --- .../en/account_management/org_settings/smtp_configuration.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/account_management/org_settings/smtp_configuration.md b/content/en/account_management/org_settings/smtp_configuration.md index d7301f04a11..ab068bd447b 100644 --- a/content/en/account_management/org_settings/smtp_configuration.md +++ b/content/en/account_management/org_settings/smtp_configuration.md @@ -23,7 +23,7 @@ The SMTP Configuration page in Organization Settings lets you connect your own S After you add and validate your SMTP server, you can select it as the email sender domain on your [status pages][2].
-If the selected SMTP server fails, notifications will be sent via Datadog Default(no-reply@dtdg.co). +If the selected SMTP server fails, notifications are sent through Datadog Default (`no-reply@dtdg.co`).
## Supported providers From 990f98f99e12a6907d66fb3878f037e638f13010 Mon Sep 17 00:00:00 2001 From: cecilia saixue wat-kim Date: Mon, 15 Jun 2026 14:01:25 -0700 Subject: [PATCH 4/7] Update _index.md --- content/en/incident_response/status_pages/_index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/incident_response/status_pages/_index.md b/content/en/incident_response/status_pages/_index.md index 21e58528ea2..59757992979 100644 --- a/content/en/incident_response/status_pages/_index.md +++ b/content/en/incident_response/status_pages/_index.md @@ -227,7 +227,7 @@ By default, status page subscription emails are sent from a Datadog email addres 1. Return to **Settings** > **Subscriptions** and select your SMTP server as the email sender domain.
-If the selected SMTP server fails, notifications will be sent to subscribers via Datadog Default(no-reply@dtdg.co). +If the selected SMTP server fails, notifications are sent to subscribers through Datadog Default (`no-reply@dtdg.co`).
## Set a custom domain From da6337652fb26f53a38f26bd0451df7a5e05d906 Mon Sep 17 00:00:00 2001 From: NancyZ278 Date: Mon, 15 Jun 2026 21:48:39 -0400 Subject: [PATCH 5/7] Update content/en/incident_response/status_pages/_index.md Co-authored-by: domalessi <111786334+domalessi@users.noreply.github.com> --- content/en/incident_response/status_pages/_index.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/incident_response/status_pages/_index.md b/content/en/incident_response/status_pages/_index.md index 59757992979..afa929afe56 100644 --- a/content/en/incident_response/status_pages/_index.md +++ b/content/en/incident_response/status_pages/_index.md @@ -227,7 +227,7 @@ By default, status page subscription emails are sent from a Datadog email addres 1. Return to **Settings** > **Subscriptions** and select your SMTP server as the email sender domain.
-If the selected SMTP server fails, notifications are sent to subscribers through Datadog Default (`no-reply@dtdg.co`). +If the selected SMTP server fails, notifications are sent to subscribers through Datadog Default (no-reply@dtdg.co).
## Set a custom domain From 5148dd5b66199b4f0c6a0a393cb24139a3787af1 Mon Sep 17 00:00:00 2001 From: NancyZ278 Date: Mon, 15 Jun 2026 21:49:01 -0400 Subject: [PATCH 6/7] Update content/en/account_management/org_settings/smtp_configuration.md Co-authored-by: domalessi <111786334+domalessi@users.noreply.github.com> --- .../en/account_management/org_settings/smtp_configuration.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/account_management/org_settings/smtp_configuration.md b/content/en/account_management/org_settings/smtp_configuration.md index ab068bd447b..5969c0b9223 100644 --- a/content/en/account_management/org_settings/smtp_configuration.md +++ b/content/en/account_management/org_settings/smtp_configuration.md @@ -23,7 +23,7 @@ The SMTP Configuration page in Organization Settings lets you connect your own S After you add and validate your SMTP server, you can select it as the email sender domain on your [status pages][2].
-If the selected SMTP server fails, notifications are sent through Datadog Default (`no-reply@dtdg.co`). +If the selected SMTP server fails, notifications are sent through Datadog Default (no-reply@dtdg.co).
## Supported providers From 1730d7eb9d5d5763fd970e5be6a6947f436d2cec Mon Sep 17 00:00:00 2001 From: NancyZ278 Date: Mon, 15 Jun 2026 21:51:45 -0400 Subject: [PATCH 7/7] Clarify notification process for SMTP server failure --- .../en/account_management/org_settings/smtp_configuration.md | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/content/en/account_management/org_settings/smtp_configuration.md b/content/en/account_management/org_settings/smtp_configuration.md index 5969c0b9223..ff1d71fb3cf 100644 --- a/content/en/account_management/org_settings/smtp_configuration.md +++ b/content/en/account_management/org_settings/smtp_configuration.md @@ -23,7 +23,7 @@ The SMTP Configuration page in Organization Settings lets you connect your own S After you add and validate your SMTP server, you can select it as the email sender domain on your [status pages][2].
-If the selected SMTP server fails, notifications are sent through Datadog Default (no-reply@dtdg.co). +If the selected SMTP server fails, notifications are sent to subscribers through Datadog Default (no-reply@dtdg.co).
## Supported providers