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Update pre-requisites with new Fingerprint Generator output
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‎content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/multiple-server-with-ha/pre-installation.md‎

Lines changed: 25 additions & 10 deletions
Original file line numberDiff line numberDiff line change
@@ -23,34 +23,49 @@ To get a licence file and feature identifier take the following steps:
2323

2424
```text
2525
Web Application Server
26-
MachineID:
26+
Machine Name:
2727
Fingerprint:
2828
2929
Application Server 1
30-
MachineID:
30+
Machine Name:
3131
Fingerprint:
3232
3333
Application Server 2
34-
MachineID:
34+
Machine Name:
3535
Fingerprint:
3636
3737
Application Server 3
38-
MachineID:
38+
Machine Name:
3939
Fingerprint:
4040
4141
Please also include a suitable {{% ctx %}} with {{% ctx %}} 7 feature identifier.
4242
```
4343
4444
1. On each Application Server and the Web Application Server:
4545
1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`.
46-
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g:
46+
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g:
4747
48-
```text
49-
MachineID: SERVER-NAME
50-
Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6
51-
```
48+
```text
49+
System Hardware Identifiers:
50+
Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
51+
System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
52+
MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3
53+
Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6
54+
System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4
55+
Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6
56+
Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5
57+
MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4
58+
Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6
59+
OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5
60+
User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8
61+
62+
----------------------------------------------------
63+
64+
Machine Name: SERVER
65+
Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E
66+
```
5267
53-
1. Copy the output (Machine ID and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine ID can be changed to any string, provided that it is different for each server.
68+
1. Copy the output (Machine Name and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine Name can be changed to any string, provided that it is different for each server.
5469
1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case.
5570
1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Upgrading Gateway][].
5671

‎content/en/docs/2025.9/getting-started/on-premise/add-innovation-to-72/single-server-without-ha/pre-installation.md‎

Lines changed: 20 additions & 5 deletions
Original file line numberDiff line numberDiff line change
@@ -23,21 +23,36 @@ To get a licence file and feature identifier take the following steps:
2323

2424
```text
2525
Web Application/Application Server
26-
MachineID:
26+
Machine Name:
2727
Fingerprint:
2828
2929
Please also include a suitable {{% ctx %}} with {{% ctx %}} 7 feature identifier.
3030
```
3131
3232
1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`.
33-
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g:
33+
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g:
3434
3535
```text
36-
MachineID: SERVER
37-
Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6
36+
System Hardware Identifiers:
37+
Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
38+
System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
39+
MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3
40+
Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6
41+
System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4
42+
Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6
43+
Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5
44+
MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4
45+
Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6
46+
OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5
47+
User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8
48+
49+
----------------------------------------------------
50+
51+
Machine Name: SERVER
52+
Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E
3853
```
3954
40-
1. Copy the output (Machine ID and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine ID can be changed to any string.
55+
1. Copy the output (Machine Name and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine Name can be changed to any string.
4156
1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case.
4257
1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Upgrading Gateway][].
4358

‎content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/multiple-server-with-ha/pre-installation.md‎

Lines changed: 25 additions & 10 deletions
Original file line numberDiff line numberDiff line change
@@ -23,34 +23,49 @@ To get a licence file and feature identifier take the following steps:
2323

2424
```text
2525
Web Application Server
26-
MachineID:
26+
Machine Name:
2727
Fingerprint:
2828
2929
Application Server 1
30-
MachineID:
30+
Machine Name:
3131
Fingerprint:
3232
3333
Application Server 2
34-
MachineID:
34+
Machine Name:
3535
Fingerprint:
3636
3737
Application Server 3
38-
MachineID:
38+
Machine Name:
3939
Fingerprint:
4040
4141
Please also include a suitable {{% ctx %}} feature identifier.
4242
```
4343
4444
1. On each Application Server and the Web Application Server:
4545
1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`.
46-
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g:
46+
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g:
4747
48-
```text
49-
MachineID: SERVER-NAME
50-
Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6
51-
```
48+
```text
49+
System Hardware Identifiers:
50+
Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
51+
System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
52+
MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3
53+
Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6
54+
System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4
55+
Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6
56+
Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5
57+
MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4
58+
Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6
59+
OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5
60+
User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8
61+
62+
----------------------------------------------------
63+
64+
Machine Name: SERVER
65+
Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E
66+
```
5267
53-
1. Copy the output (Machine ID and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine ID can be changed to any string, provided that it is different for each server.
68+
1. Copy the output (Machine Name and Fingerprint) to the corresponding section of the text file created in the initial step. Note that the Machine Name can be changed to any string, provided that it is different for each server.
5469
1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case.
5570
1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Installing Gateway][].
5671

‎content/en/docs/2025.9/getting-started/on-premise/install-innovation-only/single-server-without-ha/pre-installation.md‎

Lines changed: 21 additions & 6 deletions
Original file line numberDiff line numberDiff line change
@@ -20,24 +20,39 @@ A valid {{% ctx %}} licence file and {{% ctx %}} feature identifier must be proc
2020
To get a licence file and feature identifier take the following steps:
2121

2222
1. Copy the following template to a text file:
23-
23+
2424
```text
2525
Web Application/Application Server
26-
MachineID:
26+
Machine Name:
2727
Fingerprint:
2828
2929
Please also include a suitable {{% ctx %}} feature identifier.
3030
```
3131
3232
1. In a File Explorer, navigate to the Fingerprint generation folder inside the install file location, e.g. `C:\Install\Cortex Innovation {{< version >}} - Licence Fingerprint Generator Extract`.
33-
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine ID and Fingerprint, e.g:
33+
1. Double-click `Cortex.Licensing.FingerprintGeneration.exe` to run it. A command line window will appear, containing a Machine Name and Fingerprint, e.g:
3434
3535
```text
36-
MachineID: SERVER
37-
Fingerprint: 111118BA104C928319E0CBAE30844CF8B7FD8BC414D1567844D1D0830089F1C9BF5C6
36+
System Hardware Identifiers:
37+
Motherboard Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
38+
System Drive Serial | 7XQ9LZJ2M8K4W3YV5T1N6B0R8C5D7E9G2H4A1U3P6S9F0T2M8K4W
39+
MAC Address (WMI) | A9B7C6D5E4F3G2H1J0K9L8M7N6P5Q4R3S2T1U0V9W8X7Y6Z5A4B3
40+
Machine GUID | Z1X2C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6
41+
System UUID | M9N8B7V6C5X4Z3A2S1D0F9G8H7J6K5L4Q3W2E1R0T9Y8U7I6O5P4
42+
Windows Device ID | Q1W2E3R4T5Y6U7I8O9P0A1S2D3F4G5H6J7K8L9Z0X1C2V3B4N5M6
43+
Windows Product ID | L0K9J8H7G6F5D4S3A2P1O0I9U8Y7T6R5E4W3Q2M1N0B9V8C7X6Z5
44+
MAC Address | X9C8V7B6N5M4A3S2D1F0G9H8J7K6L5Q4W3E2R1T0Y9U8I7O6P5A4
45+
Machine Name | E1R2T3Y4U5I6O7P8A9S0D1F2G3H4J5K6L7Z8X9C0V1B2N3M4Q5W6
46+
OS Version | U0Y9T8R7E6W5Q4L3K2J1H0G9F8D7S6A5P4O3I2U1Y0T9R8E7W6Q5
47+
User Name | C3V4B5N6M7A8S9D0F1G2H3J4K5L6Q7W8E9R0T1Y2U3I4O5P6A7S8
48+
49+
----------------------------------------------------
50+
51+
Machine Name: SERVER
52+
Fingerprint: K8F2J9L0M3N6B7V5C4X1Z8A9S0D2E3G4H5T6U7I8O9P0Q1W2R3Y4K5L60052556DF425E
3853
```
3954
40-
1. Copy the output (Machine ID and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine ID can be changed to any string.
55+
1. Copy the output (Machine Name and Fingerprint) to the `Web Application/Application Server` section of the text file created in the initial step. Note that the Machine Name can be changed to any string.
4156
1. Request a licence and feature identifier by raising a case in the [{{% ctx %}} Service Portal][CORTEX Service Portal], including the contents of the text file containing all of the fingerprint and machine information in the body of the case.
4257
1. When the licence and feature identifier have arrived, copy the file `Cortex.lic` to `%ProgramData%\Cortex\Licences` on the Web Application Server, creating the `Cortex` and `Licences` folders if they don't exist. Save the feature identifier for use when [Installing Gateway][].
4358

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