Skip to content

Commit 1196d63

Browse files
authored
Merge pull request #50 from ByteInternet/update_docs
2 parents fc04ece + 3a5abad commit 1196d63

File tree

258 files changed

+3385
-1277
lines changed

Some content is hidden

Large Commits have some content hidden by default. Use the searchbox below for content that may be hidden.

258 files changed

+3385
-1277
lines changed

docs/about-hypernode/about-hypernode/hypernode-and-team-blue.md

Lines changed: 7 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -1,3 +1,10 @@
1+
---
2+
myst:
3+
html_meta:
4+
description: Hypernode is part of team.blue, a leading digital enabler for companies
5+
and entrepreneurs.
6+
---
7+
18
<!-- source: https://support.hypernode.com/en/about/about-us/hypernode-and-team-blue/ -->
29

310
# Hypernode and team.blue

docs/about-hypernode/about-hypernode/hypernode-certification-for-agencies.md

Lines changed: 8 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -1,3 +1,11 @@
1+
---
2+
myst:
3+
html_meta:
4+
description: This article explains the importance of a Hypernode certification
5+
for Magento developers and retailers and how you can become a Hypernode Certified
6+
Agency.
7+
---
8+
19
<!-- source: https://support.hypernode.com/en/about/about-us/hypernode-certification-for-agencies/ -->
210

311
# Hypernode Certification for Agencies
Lines changed: 50 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -0,0 +1,50 @@
1+
---
2+
myst:
3+
html_meta:
4+
description: Which hosting plans and pricing does Hypernode offer.
5+
---
6+
7+
<!-- source: https://support.hypernode.com/en/support/solutions/articles/48001228422-hypernode-pricing-plans/ -->
8+
9+
# Hypernode Pricing & Plans
10+
11+
At Hypernode we offer two managed hosting solutions. You can choose between Managed Cloud Hosting and our Managed Dedicated Hosting.
12+
13+
## Managed Cloud Hosting
14+
15+
Cloud hosting is a large group of physical servers tied together by a virtual layer. This makes this solution very stable, scaling up and down more efficiently, which can be a significant advantage for webshops. You get your dedicated IP address, resources, and limited ability to manage the server. On top of the cloud server, the Hypernode software layer is wholly focused on making your shop as fast, secure, and manageable as possible. This way, you can focus on your webshop, and we focus on your hosting solution.
16+
17+
### Essential benefits of cloud hosting
18+
19+
- Scalability
20+
- Paying for what you use model
21+
- Fast recovery by hardware failure
22+
- Lighting fast upgrades & downgrades
23+
- Bootable from anywhere in the world
24+
- Permanently the fastest server at your disposal
25+
- Four incremental snapshots per day.
26+
27+
### Pricing
28+
29+
Hypernode Cloud Hosting Plans start at € 139,- a month. The pricing is based on your needed resources and your chosen cloud provider. At Hypernode, [we offer three different providers for your cloud hosting](https://support.hypernode.com/en/about/about-us/which-cloud-providers-do-we-use): Combell OpenStack (**Falcon Plans**), DigitalOcean (**Pelican Plans**), and Amazon Web Services (**Eagle Plans**).
30+
31+
[An overview of our Cloud hosting plans can be found here.](https://www.hypernode.com/en/cloud-hosting/#plans)
32+
33+
## Managed Dedicated Hosting
34+
35+
Dedicated servers are stand-alone servers that do not have a virtual layer on top of them. Dedicated servers can be connected within a Private LAN network, creating a cluster. This is especially interesting for customers with high volumes.
36+
37+
### Essential benefits of dedicated hosting
38+
39+
- Usually more resources
40+
- Comparatively much cheaper
41+
- Powerful bare metal servers
42+
- Complete control over your server environment
43+
44+
### Pricing
45+
46+
Hypernode Dedicated Hosting plans are named **Jackal** and start at € 499,- a month. The pricing is based on the resources you need. Dedicated servers are always booted with [Herzner](https://www.hetzner.com/).
47+
48+
[An overview of our Dedicated hosting plans can be found here.](https://www.hypernode.com/en/dedicated-hosting/#pricing-table)
49+
50+
[\*:Hypernode will implement a price change as of January 1, 2023. View the price list for 2023 here (PDF).](https://www.hypernode.com/wp-content/uploads/2022/12/Hypernode-Price-Overview-2023.pdf)

docs/about-hypernode/about-hypernode/what-kind-of-emails-does-hypernode-send.md

Lines changed: 7 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -1,3 +1,10 @@
1+
---
2+
myst:
3+
html_meta:
4+
description: Hypernode sends out different kinds of emails to spread information.
5+
In this article you can find which ones we send and why.
6+
---
7+
18
<!-- source: https://support.hypernode.com/en/about/about-us/what-kind-of-emails-does-hypernode-send/ -->
29

310
# What Kind of Emails Does Hypernode Send

docs/about-hypernode/about-hypernode/which-cloud-providers-do-we-use.md

Lines changed: 27 additions & 19 deletions
Original file line numberDiff line numberDiff line change
@@ -1,25 +1,33 @@
1+
---
2+
myst:
3+
html_meta:
4+
description: The Hypernode platform is developed independently from a specific
5+
cloud provider, which allows us to choose only the best. Read here which providers
6+
we use.
7+
---
8+
19
<!-- source: https://support.hypernode.com/en/about/about-us/which-cloud-providers-do-we-use/ -->
210

311
# Which Cloud Providers Do We Use
412

5-
Hypernode is an advanced e-commerce cloud hosting platform for webshops. The Hypernode platform is developed independently from a specific cloud provider, which allows us to choose only the best cloud providers and switch from provider if needed. Price, location, cooperation and infrastructure are the main aspects we look at when choosing a cloud provider. Outsourcing the hardware part of hosting enables us to focus solely on what we're good at: continuously improving the Hypernode technology.
13+
Hypernode is an advanced e-commerce cloud hosting platform for webshops. The Hypernode platform is developed independently from a specific cloud provider, allowing us to choose only the best providers and switch from providers if needed. Price, location, cooperation, and infrastructure are the main aspects we consider when choosing a cloud provider. Outsourcing the hardware part of hosting enables us to focus solely on what we're good at and that is continuously improving the Hypernode technology.
614

715
## Which Cloud Providers Do We Use?
816

9-
Our Hypernode platform is available to  webshops worldwide. Our customers can choose from a wide range of datacenters around the world.
17+
Our Hypernode platform is available to webshops worldwide. Our customers can choose from a wide range of data centers around the world.
1018

1119
### Combell OpenStack
1220

13-
After years of preparation, testing and improving, we started using the OpenStack platform within the Combell Group in 2018. Hypernode is part of this group. Making use of Combell OpenStack enables us to take matters in our own hands, because we have direct contact with colleagues instead of a supplier.
21+
After years of preparation, testing, and improvement, we started using the OpenStack platform within the Combell Group in 2018. We both are part of team.blue. Using Combell OpenStack lets us take matters into our own hands because we have direct contact with colleagues instead of a supplier.
1422

1523
If you order a trial or hosting plan (Falcon) your Hypernode will be booted in Ghent, Belgium.
1624

1725
**Advantages Combell OpenStack**
1826

19-
- We have influence on the roadmap and therefore more flexibility in achieving what we want
20-
- Combell OpenStack provides the same uptime guarantee as DigitalOcean: 99.9% for the Falcon line
27+
- We influence the roadmap and, therefore, have more flexibility in achieving what we want.
28+
- Combell OpenStack provides the same uptime guarantee as DigitalOcean: 99.9% for the Falcon line.
2129
- Just as good or even better performance than DigitalOcean
22-
- In the case of incidents and issues, we have very short communication lines
30+
- In the case of incidents and issues, we have direct communication lines
2331
- Combell OpenStack uses only the latest hardware. Booting a new node is much faster compared to DigitalOcean
2432
- Combell OpenStack offers Snapshots backups
2533

@@ -29,55 +37,55 @@ Combell OpenStack has only one data center in Ghent (Belgium).
2937

3038
### DigitalOcean
3139

32-
DigitalOcean is an innovative and relatively young hosting party that focuses purely on the wishes of developers instead of end users. This works very well for us, because their focus is entirely on what is essential for good stable hosting. With our Hypernode platform we build the bridge between developer and end user.
40+
DigitalOcean is an innovative and relatively young hosting party that focuses purely on the wishes of developers instead of end users. This works very well for us because their focus is entirely on what is essential for good stable hosting. Our Hypernode platform builds the bridge between the developer and the end user.
3341

3442
We use DigitalOcean for shops that want their Hypernode to be located in a data center outside Western Europe.
3543

3644
**Advantages DigitalOcean**
3745

38-
- Innovative and young company
46+
- The innovative and young company
3947
- We have good contact with their engineers to discuss our wishes
4048
- Uptime guarantee: 99.9% for the Pelican line
4149
- Reliable and stable infrastructure
4250
- Unlimited IOPS (Input / Output operations per second)
4351

4452
**Disadvantages DigitalOcean**
4553

46-
- Less influence on roadmap compared to Combell OpenStack. We are one of many customers
54+
- Less influence on roadmap compared to Combell OpenStack. We are one of many customers.
4755
- DigitalOcean uses a mix of older and newer (faster) hardware, meaning we need to search for the best hardware when booting a Hypernode. This takes time.
48-
- Backup creation is done differently. Backups are created on the node and transferred to a different location. Both creation and restore take more time compared to snapshot backups
49-
- DigitalOcean does not use shared storage. In case of issues with an hypervisor, a ticket needs to be submitted by email before an engineer takes action and reboots a hypervisor. This may cost precious time
56+
- Backup creation is done differently. Backups are created on the node and transferred to a different location. Both creation and restoration take more time compared to snapshot backups.
57+
- DigitalOcean does not use shared storage. In case of issues with a hypervisor, an email ticket needs to be submitted before an engineer takes action and reboots a hypervisor. This may cost precious time.
5058

5159
### Amazon Cloud Services (AWS)
5260

5361
All our Hypernode Eagle plans are hosted at AWS.
5462

55-
Cloud provider Amazon is market leader in web hosting. Amazon offers top quality: a very stable and innovative platform that offers Hypernode a lot of space for developing and offering smart and handy features on the Hypernode platform.
63+
Cloud provider Amazon is the market leader in web hosting. Amazon offers top quality: a very stable and innovative platform that offers Hypernode a lot of space for developing and offering intelligent and handy features on the Hypernode platform.
5664

5765
**Advantages AWS**
5866

5967
- Most stable platform of all cloud hosters
6068
- Uptime guarantee of 99.95%
61-
- Very fast backup process via snapshots
69+
- Speedy backup process via snapshots
6270
- Super fast and stable IOPS (Input / Output operations per second)
63-
- Great maintenance policy, including good communication
64-
- Shared storage for hypervisors. In case of issues a reboot only takes 2 minutes
71+
- Excellent maintenance policy, including good communication
72+
- Shared storage for hypervisors. In case of issues, a reboot only takes 2 minutes
6573

6674
**Disadvantages AWS**
6775

68-
- The IOPS are not unlimited. In case your shop is not well optimized and has a lot of visitors, it may hit the limits of the Hypernode. The good news of Amazons’ policy is that you will never suffer from busy neighbours :-).
76+
- The IOPS are not unlimited. If your shop is not well-optimized and has a lot of visitors, it may hit the limits of the Hypernode. The good news about Amazon’s policy is that you will never suffer from busy neighbors :-).
6977

7078
## Your Hypernode in a Different Data Center
7179

7280
If you order a trial or hosting plan (Falcon) your Hypernode will be booted in Ghent, **Belgium**.
7381

74-
In case you ordered a Hypernode Eagle plan, your Hypernode is booted in Frankfurt (**Germany**).
82+
If you ordered a Hypernode Eagle plan, your Hypernode is booted in Frankfurt (**Germany**).
7583

76-
If your main target group is outside of Western Europe, you may want to move your shop to a different data center, closer to your customers.
84+
If your main target group is outside of Western Europe, you can move your shop to a different data center closer to your customers.
7785

7886
This can be arranged.
7987

80-
Simply send an email to support@hypernode.com and let us know your data center of choice. Your shop will be moved manually to the new data center, on a date and time agreed with you. We only move Hypernodes during [our office hours](https://www.hypernode.com/contact-us/).
88+
Email support@hypernode.com and let us know your data center of choice. Your shop will be moved manually to the new data center, depending on your agreed date and time. We only move Hypernodes during [our office hours](https://www.hypernode.com/contact-us/).
8189

8290
### Location of Data Centers
8391

60.1 KB
Loading
19.6 KB
Loading
12.7 KB
Loading
70.4 KB
Loading

docs/about-hypernode/billing/billing-faq-for-the-control-panel.md

Lines changed: 7 additions & 0 deletions
Original file line numberDiff line numberDiff line change
@@ -1,3 +1,10 @@
1+
---
2+
myst:
3+
html_meta:
4+
description: Every first of the month, we send an invoice to our customers. You
5+
can easily find all invoices that have been sent in the Control Panel.
6+
---
7+
18
<!-- source: https://support.hypernode.com/en/about/billing/billing-faq-for-the-control-panel/ -->
29

310
# Billing FAQ for the Control Panel

0 commit comments

Comments
 (0)